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IT Help and Support

University Information Services
 

The antivirus software that we provide to University staff and students has been rebranded from 'McAfee' to 'Trellix'.

If you have the software installed on your devices, you may notice a change in the name and logo the next time the software is updated:

Old logo: New logo:

The functionality and performance of the software remains the same.

If you have any queries, contact our Service Desk.

 

Latest news

Annual archiving and deletion of Panopto content

28 June 2024

The annual archive of Panopto lecture capture content has been scheduled for 3 September. Live content created on or before 31 August 2024 will be moved into the Panopto archive. Last year’s archive, containing content created on or before 31 August 2023, will be permanently deleted on 31 August 2024.

University Wireless Service: essential maintenance, July 2024

13 June 2024

We will be carrying out essential maintenance to the University Wireless Service on several dates in July. This is to implement updates, upgrades and fixes. The service may be interrupted during these maintenance periods.

Improvements to the Microsoft Authenticator app in August 2024

7 June 2024

The Microsoft Authenticator app will show you more information when you are using multi-factor authentication (MFA) to log in with your University account from 1 August 2024.