University Information Services (UIS) provides many University-wide IT services, in addition to those offered by your College.
You can access the following services as a student at Cambridge:
- connect to wifi
- print, copy and scan
- store files and documents
- get free software
- get help with your studies
- find your way around with the University Map
- get IT support
- get a new University card if you lose yours
Connect to wifi
A few Colleges provide their own wifi. UIS provides access points in all University buildings and the rest of the Colleges for the ‘eduroam’ network.
eduroam
Set up devices to connect to eduroam and automatically stay connected to the network around Cambridge. You can also connect at other participating universities around the world, using your University account (formerly called Raven).
UniOfCam-IoT: for personal devices that can't use eduroam
You can connect personal devices that cannot log in via eduroam to UniofCam-IoT. This includes:
- media streaming devices like Apple TV
- smart speakers like Amazon Echo or Google Home
- equipment such as printers
Connect personal devices to UniOfCam-IoT
Print, copy and scan
You can print, copy and scan using the University's managed print service. This is available on the University managed desktops (UMDs) in computer rooms in Colleges and Departments. You can also print from your own devices, either on or away from the University network.
Buying printing credits
You pay for printing through credits either on your Common Balance or Local Balance. Many Colleges and Departments use the University-wide 'Common Balance' scheme. Others operate their own 'Local Balance' scheme, which may include some free credits.
Find out more about the Managed Print Service
Store files and documents
You can choose from 2 cloud-based file storage options:
- OneDrive: A free 1TB cloud-based file store, integrated with the Microsoft 365 apps
- Google Drive: A free 500GB file store that is part of the Google Workspace for Education apps
Find out more about storage services
Get free software for your personal devices
Free antivirus software
Keeping your devices up-to-date with anti-virus software is a requirement for use of the University’s data network.
Free office and collaboration software
Microsoft 365
Your University of Cambridge Microsoft account gives you access to Microsoft 365 on your personal devices.
Google Workspace for Education
Download Google's suite of office apps, including Google Calendars and Hangouts – use your @cam email address to access.
Get Google Workspace for Education
Discounted software
If you need to buy software, you can get an educational discount when you buy through our authorised resellers.
Find out about discounted software
Get help with your studies
There are lots of online resources to help your studies:
- Moodle, our virtual learning environment
- the eResources from the University Library (UL)
- free IT training
- LinkedIn Learning
Moodle
Moodle is used to share recordings of lectures, ebooks and other materials relevant to your course. Log in to the University’s virtual learning environment with your CRSid and University account password (formerly called Raven):
We've also created a course in Moodle to help you find your way around the platform:
eResources
The University Library provides online access to resources and journals:
Visit the University Library guides
Online timetable
The University offers personalised student timetables.
IT training
UIS offers online, self-taught and instructor-led courses on a range of topics. Most of this is free of charge.
Search our IT training courses
Access online courses with LinkedIn Learning
LinkedIn Learning is an online learning resource available free of charge to all students of the University of Cambridge.
Visit the LinkedIn Learning Hub for information about getting started and recommended courses.
Find your way around with the University Map
Find College and University buildings, your nearest Universal Bus stop (with live timetable information when you select the bus stops) and even where to find an emergency bicycle pump and toolkit at our Bike Repair Stations.
Get a new University card if you lose yours
Your University card is an identity card that gives you access to University and College buildings.
If you lose your University card, or have any problems with it, talk to your College’s Card Rep to get a replacement.
Get IT support
Your first stop for IT support will be your College IT staff, but the UIS Service Desk can also offer help and advice with using UIS IT services.
Online IT support
Our IT Help and Support website (this one!) is your quickest source of help with using our IT services.
UIS Service Desk
Our advisors are available 24 hours a day via live text for any IT-related queries. You can find the 'Live chat' button at the bottom of the contact us page.
Assistive technology
If you have specific IT requirements your College can refer you for an assessment by the Accessibility and Disability Resource Centre.
Service status alerts
Sign up for email or text alerts from the IT Service Status system.