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IT Help and Support

University Information Services
 

Charges for 2021–2022

Fibre installation
Circuit set-up POA to gbn-enquiries@uis.cam.ac.uk
Fibre rental
Standard rate (single mode, fibre pair) £26.44 per 100m or fraction thereof (per year)
Labour rate

UIS consultancy charges apply for planned works

Last updated: 24 June 2022

UIS Service Desk

Phone padded  Service status line: (01223 7)67999
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

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Latest news

University Wireless Service maintenance on Tuesday 13 December

8 December 2022

The University Wireless Service will be undergoing maintenance between 07:30 and 09:00 on Tuesday 13 December, while we apply an urgent security software patch. We’re not anticipating any disruption to the service during this maintenance period, but it should be considered to be at risk. If you have any queries, please...

Free AWS and RONIN cloud learning/support for researchers

7 December 2022

Following the launch of the UIS-managed AWS and AWS with RONIN services for researchers, we’re now able to provide more user support: AWS ‘Office Hours’ free AWS consultancy In collaboration with Amazon, UIS has started an "Office Hours" program. An AWS Solutions Architect will be available for an hour a week to answer...

University Wireless Service maintenance 7am to 8am on Saturday 3 December

2 December 2022

The University Wireless Service will be undergoing essential maintenance at 7am to 8am on Saturday 3 December while we apply a system software patch. This is an important update to the Wireless Service controllers to improve the service. There will be an interruption to service during this period. Users may be unable to...