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IT Help and Support

University Information Services
 

Malware is any malicious software installed on your machine. It can silently steal information about you, your accounts and financial details and also make your machine and data inaccessible.

Watch our short video on our MyCompliance platform: What is Malware and why should I care (3:17)

Top tips

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Do

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Don't

Do use anti-virus software on your systems and run regular anti-virus scans. We provide free anti-virus software for all University staff and students for work and home use.

Don't disable your anti-virus software or forget to set up a regular scan.

Do be cautious about software and apps downloaded from the internet. Use official download and app stores and be wary of attachments sent by email.

Don't use pirated software and media (especially bootleg copies downloaded from uTorrents) because these are often used as a means of spreading malware.
Do ask your local Computer Officer or the UIS Service Desk to check your computer for malware if it is behaving strangely or running very slowly.

Don't download any anti-virus software that asks you to pay. We provide free anti-virus software to staff and students for work and home use.

UIS Service Desk

Phone padded  Service status line: (01223 7)67999
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

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Latest news

Delivering network connectivity for the Cambridge Half Marathon

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Richard Davies from the Granta Backbone Network (GBN) team and Craig Faux from the Networks team, worked together to help deliver network connectivity for the Cambridge Half Marathon that took place this past weekend. The University has been assisting the Council with delivering network connectivity for the Cambridge Half...

Changes to Google Workspace accounts from March

23 February 2023

15 February 2023 We are preparing to delete UIS managed Google Workspace accounts for users that have left the University to maintain system performance and security and reclaim file space ahead of Google introducing file space quotas. When a user leaves the University, their account is flagged as cancelled in Lookup and...

Wireless Service maintenance in March and April 2023

21 February 2023

We’ll be carrying out essential maintenance on the University Wireless Service in March and April 2023 to pave the way for its continued growth. Three phases of work in March and April 1. Tuesday 21 March, 8:00 to 9:00 You might experience interruptions to the UniOfCam-IoT service during the maintenance period. You might...