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IT Help and Support

University Information Services
 

Malware is any malicious software installed on your machine. It can silently steal information about you, your accounts and financial details and also make your machine and data inaccessible.

Top tips

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Do

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Don't

Do use anti-virus software on your systems and run regular anti-virus scans. We provide free anti-virus software for all University staff and students for work and home use.

Don't disable your anti-virus software or forget to set up a regular scan.

Do be cautious about software and apps downloaded from the internet. Use official download and app stores and be wary of attachments sent by email.

Don't use pirated software and media (especially bootleg copies downloaded from uTorrents) because these are often used as a means of spreading malware.
Do ask your local Computer Officer or the UIS Service Desk to check your computer for malware if it is behaving strangely or running very slowly.

Don't download any anti-virus software that asks you to pay. We provide free anti-virus software to staff and students for work and home use.

UIS Service Desk

UIS Service Status

Phone padded  Service status line: (01223 7)67999
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Latest news

University Wireless Service maintenance: Tuesday 21 September, 08:00–09:00

16 September 2021

The University Wireless Service will be undergoing essential maintenance between 08:00 and 09.00 on Tuesday 21 September while we apply a security software patch. This is a security update to ClearPass, which provides Wireless Service network access control. We're not expecting any disruption to service, but it should be...

Mailing list migrations from Mailman to Sympa

31 August 2021

We intend to migrate all remaining lists associated with colleges from Mailman to Sympa during the week commencing 13 September 2020. The current total is 1,567. How this will affect users of the mailing list management service Most mailing list subscribers shouldn't notice any difference. During the switchover, there will...

Managed Zone Service closedown and migration to Mythic Beasts

24 August 2021

The Managed Zone Service (MZS) is being shut down, and its data content migrated to a commercial provider, Mythic Beasts. There will be no interruption to the service, but MZS users in institutions will need to make arrangements to retain management access to their zones. What is changing? UIS set up the MZS many years ago...