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Information for IT staff

Managing computing accounts

Information about pre-arrival registration for staff and academic visitors, the registration process for students and the cancellation of computing accounts.

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Raven

Raven is the University-wide web authentication service provided by the UIS. Logging in using Raven securely verifies your identity before granting you access to the private online resources that you are authorised to use.

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Blue AD (Active Directory)

Blue AD has been developed by UIS, initially for the management of user licences under the University's EES Agreement. It is now used to manage user access to several other online services, and is undergoing further development work that will allow the University's COs to use it for their own user authentication requirements.

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Test CRSids

Test CRSids are the CRSids issued to fulfil short-term or long term developmental and supporting testing purposes.

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UIS Service Status

Phone padded  Service status line: (01223) 463085
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Website  Read major IT incident reports

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A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

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RSS Feed Latest news

Delays in email delivery between PPSW and Exchange Online tenancies

Jan 22, 2020

Several institutions reported to us that messages to their Exchange Online tenancies were being blocked following routine maintenance to the central email switch (PPSW) on Monday 20 January. We believe we've discovered the cause and implemented a workaround that has cleared the backlog and will prevent this from happening again.

Phone system maintenance on Saturday 1 February

Jan 16, 2020

We're planning to update the University phone system on Saturday 1 February. Desk phones may reboot several times during this process, but there should be no effect on calls.

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