skip to primary navigationskip to content
 

Remote access when working away from the University

Staff and students can access most of the University's systems and online resources using their UIS Password. VPN access is available for resources that normally require you to be connected directly to the University Data Network.

You can use your UIS Password to access most of the University's systems and online resources even while you're away from Cambridge. This includes your Cambridge email, Moodle, online journals, CamSIS and other online resources protected by Raven authentication.

Email

You can access your Cambridge email account using webmail or setting up an app on your mobile device or laptop.

Website padded How to access your emails

Virtual Private Network (VPN)

UAS and other ACN users

Members of the Unified Administration Service (UAS) and other users on the Administrative Computing Network (ACN) can use their own VPN to connect to the University network from home or another location to access files and use business systems such as CHRIS.

Follow the instructions for your operating system:

Windows

Mac OS X

Windows

Mac

Important note: Your PC should be patched, up-to-date and also be running up-to-date anti-virus software.

Other users

Others can use the general UIS VPN service to access resources that normally require you to be at the University and connected directly to the University Data Network (UDN) – for example, the University Finance System (UFS) and Departmental or College resources.

Follow the instructions for your operating system:

Windows

Mac OS X

Android

Windows

Mac

Android

 

Institution-specific VPNs

Some institutions have their own VPN that can only be accessed by their members. If you need to access your institution's VPN, you can follow the same instructions as for the UIS VPN above, but with a few key differences:

  • The hostname of the VPN server will be different.
  • If you need to install a server certificate (currently this applies only to the built-in client on Android), you'll need to install one specific to the institution.
  • Apple devices will require a different profile.

You'll find the appropriate hostnames as well as links to certificates and profiles in this list of institution VPNs.

Contact

If you have any enquiries regarding UIS network services, or other University network topics, please send an email to:

Getting help


UIS Service Desk
General support queries

  Phone padded  (01223 7) 62999

UAS Service Desk
Administrative staff queries

  Phone padded  (01223 3) 32999

UIS bITe-size bulletin


A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

Sign up >  |  Back issues

UIS Service Status

Phone padded  Service status line: (01223) 463085
Website padded  Sign up for SMS/email status alerts

RSS Feed Latest news

All University members now have access to Google G Suite@Cambridge

May 07, 2019

UIS enrolled all members of the University in our Google G Suite account, known as G Suite@Cambridge, on 2 May.

Upgrade Windows 7 machines before the operating system reaches end of life on 14 January 2020

Apr 30, 2019

Microsoft will stop supporting Windows 7 on 14 January 2020. The good news is that you may be entitled to a free upgrade to Windows 10, if your institution is participating in the University's EES agreement.

View all news