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IT Service Status system
Live status information for a range of IT services. Find out how to subscribe to receive status alerts.
Major incidents are reported to the Information Services Committee (ISC) and, where appropriate, the University IT community are informed of any actions they should take.
Vulnerable periods
Schedule of vulnerable periods, during which services may be interrupted for maintenance or other dedicated work.
System changes
Weekly plans for any maintenance changes to the University's IT systems.
Information for IT staff
All the information below is available on our IT staff support SharePoint site. Access to this site is managed through Entra groups for institutional IT staff. If you are an IT officer, please contact your local IT lead. They can add you to the group. Alternatively, you can contact the Service Desk.
Decommissioning process
The process for decommissioning UIS services or systems.
Infrastructure Services: service support and key performance indicators (KPIs)
An overview of Infrastructure Services support including the incident management process, KPIs and how performance reporting will be shared
Joint Infrastructure Group IT standards
The Joint Infrastructure Group brings staff from UIS together with technical representatives from the Schools and Colleges to agree shared standards and ways of working