- Revoke the Cardholder's current Card, adding a note that it has been damaged.
- Create a new Card request.
- [Next day] The Card is printed and put in the UMS (University Messenger Service).
- [Next day] The Card is delivered to the student's College.
- You may wish to issue a Temporary Card to allow access until the new one arrives.
- Card Rep shreds the damaged Card.
