Set up your University IT account

Get your University IT account (formerly called Raven) and then check your email for any pre-arrival messages from your College or Department. 
  

1. Complete your student registration 

In late August, or earlier for postgraduate students, you will receive a welcome email from the Student Registry (cambridge.registration@admin.cam.ac.uk). It will invite you to complete your student registration. 

If you do not get your welcome email by mid-September, please contact the Student Registry. The email will go to the address you provided when you applied to Cambridge.  

You need to complete your student registration before the start of Michaelmas term.  

2. Get your University IT account (formerly Raven) 

At the end of student registration, you will get a link to collect your University IT account. 

You’ll use your University IT account to sign in to various University systems. This includes your email and your University Microsoft account. 

Find out how to get your University IT account  

3. Set up your sign-in methods (second factors)

You will need to set up your second factors for authentication when you first sign in to your University Microsoft account. The system will prompt you to download the Microsoft Authenticator app on your phone or tablet. Then, set up call or text verification with a phone number. 

If you forget your password, you can recover it using the app and your phone number. Click the 'Forgot my password' link on the password screen.  

4. Access your @cam email address  

After setting your sign-in methods, you can access your @cam email address.  Check your email for any pre-arrival messages from your College or Department.     

Finish setting up your IT

Find out how to set up the rest of your IT before you arrive.