During a Teams call, you can take many actions. Here are a few common actions you might take:
Hold/resume
- Select More actions (...)
- Select Hold
- Everyone in the call will be notified that they've been put on hold
- Continue your call by clicking Resume
Transfer
- Select More actions (...)
- Select Transfer
- Start typing the name of the person you want to transfer the call to
- Select their name from the auto-suggestions
- Select Transfer
Consult, then transfer
If you want to check in with someone before you transfer a call to them:
- Select More actions (...)
- Select Consult then transfer
- Under Choose a person to consult, start typing the name of the person you want to consult
- Select them from the auto-suggestions.
- You can call them or consult with them over chat
- When you're ready, select Transfer.