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IT Help and Support

University Information Services
 
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The University's centrally-managed email service runs on Microsoft Exchange Online. It includes email, calendars and contacts and is integrated with Office 365. Some students and staff may also be provided with an email service specific to their institution.

 

How to get your @cam email account

Students

You'll get a Microsoft Exchange Online email account once you've completed your student registration, collected your username (CRSid) and set up your Raven Password.

Website Getting started
 

Staff

Speak to your local IT support staff about how to get your @cam email account.
 


How to access your emails

Webmail (Outlook Web App)

You can log in to the Outlook Web App with your [CRSid]@cam.ac.uk email address and Raven password:

Website Outlook Web App

Outlook email app

You can also set up the Outlook app on desktop and mobile devices. 

Other email apps

If you prefer another email app, you can use the generic settings to configure your email client. We also have some tips on how to set set up Thunderbird for Exchange Online.

When you sign in to your Microsoft Exchange Online account for the first time, you will need to set up your second factor for authentication.

 

Last updated: 27 October 2022
 

UIS Service Desk

Phone padded  Service status line: (01223 7)67999
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Latest news

Change to Raven login screen from Tuesday 14 February

26 January 2023

New login screen for current University members The login screen for Raven-protected websites and applications will change from Tuesday 14 February for current members of the University. It will become the same screen most of you are already familiar with from logging in to your University Microsoft account to access, for...

Changes to Microsoft Stream video sharing from Tues 07 Feb

26 January 2023

26 January 2023 What’s happening UIS is disabling uploads to Microsoft Stream (Classic), the old version of the video sharing app, on Tuesday 07 February. The new version is called Stream (on SharePoint). Teams meeting recordings are already being automatically saved to Stream (on SharePoint). More information: Stream (on...

Institutional File Storage (IFS) service release new features to Self-Service Gateway

18 January 2023

18 January 2023 Several new features are now live on the Self-Service Gateway run by the Institutional File Storage (IFS) service. IFS is a service for institutions to store and share everyday documents with colleagues. IFS Data Owners and Data Managers can use the Self-Service Gateway  portal to buy and administer storage...