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Email

Microsoft's Exchange Online, which includes email, calendar, contacts and notes, is now available to students and most staff. Some students and staff use Hermes or alternative email systems specific to their institution.

How to get your @cam email account

Students

handdrawn ipad emailYou'll get a Microsoft Exchange Online email account once you've completed your student registration, collected your username (CRSid) and set up your UIS Password.

Website padded Getting started

Staff

Speak to your local IT support staff about how to get your @cam email account.


How to access your emails

How you access your email will depend on the type of email account you have. Students who arrived at the University in 2018 and most new members of staff will have a Microsoft Exchange Online account. Others who arrived earlier will have a Hermes account.

Members of the Unified Administrative Service (UAS) and others who use the Administrative Computing Network (ACN) have a separate Microsoft Exchange.

If you're not sure which type of email account you have, ask your local IT support team.
 

Microsoft Exchange Online

You can log in to the Outlook Web App with your [CRSid]@cam.ac.uk email address and UIS Password:

Website padded Outlook Web App

You can also set up your preferred email app on your personal devices:

Windows

Mac OS X

Linux

Windows

Outlook for Windows 10:

Outlook for Windows 7:

Mac OS

Apple iOS

Linux

If your email app isn't included in this list, you can use the generic settings to configure your email client.

Hermes

You can log in to Hermes webmail with your CRSid and UIS Password:

Website padded Hermes webmail

You can also set up your preferred email app on your personal devices:

Windows

Mac OS X

Linux

Windows

Mac OS

Apple iOS

Linux

If your email app isn't included in this list, you can use the generic settings to configure your email client.

Microsoft Exchange for UAS staff and other ACN users

We're in the process of migrating UAS staff and other ACN users to Microsoft Exchange Online. If your account has been migrated already, please refer to the instructions for that service.

You can log in to the Outlook Web App with your [CRSid]@cam.ac.uk email address and UIS Password:

Website padded Outlook Web App

You can also set up your preferred email app on your personal devices:

Windows

Mac OS X

Android

Windows

Mac OS

Apple iOS

Android



UIS Service Status

Phone padded  Service status line: (01223) 463085
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Getting help


UIS Service Desk
General support queries

  Phone padded  (01223 7) 62999

UAS Service Desk
Administrative staff queries

  Phone padded  (01223 3) 32999

Other IT service desks