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IT Help and Support

University Information Services
 

We have temporarily removed the option to log in to the University’s guest wifi service, UniOfCam-Guest, via Twitter. This is because it stopped working after the company made some technical changes. We’re investigating and hope to restore this option in the future.

Visitors and guests of the University can connect to our guest wifi using their email address or social media accounts, such as Facebook.

Visitors and guests can:

  • get free wireless connectivity where the University Wireless Service is available
  • sign in using email, Amazon, Facebook, GitHub or LinkedIn
  • connect in outdoor public spaces, such as Jesus Green, Parkers Piece and The Mill Pond
  • connect in University of Cambridge museums, including Fitzwilliam Museum, Kettles Yard and Scott Polar Research Institute
  • connect up to 3 devices each
  • use the same wifi guest session for up to 7 days, at which point you will need to sign in again
     

Who can use UniOfCam-Guest

Members of the public, college conference and departmental guests, museum visitors and any other non-Cambridge University members are welcome to use this service. 

UniOfCam-Guest should not be used by existing members of the University who have a valid CRSid. Please use eduroam or UniOfCam-IoT instead of UniOfCam-Guest if you're a University member.

UniOfCam-Guest can be used temporarily when you're setting up eduroam or if eduroam is down. 
 

Where UniOfCam-Guest can be used 

This service is available everywhere there is Univerity Wireless Service coverage. Please note some Colleges run their own wireless system.

 

Connect to UniOfCam-Guest

Select the 'UniOfCam-Guest' wifi network from your list of available networks. You'll see the login screen.

 

 

You can register using your email address.

You can also connect with one of your online accounts:

 

 

Email registration 

Log in using your email address by selecting the 'Register' button. 
 

 

 

Enter your full name and a valid email address and select 'Register'.
 

 

 

You'll have temporary internet access for 10 minutes in order to confirm your account. The following window will appear:
 

 

You will need to select 'Confirm' in the confirmation email to verify your account and receive full internet access.  If you do not click on the link in the email, you will lose your connection to the UniOfCam-Guest wifi after 10 minutes.
 

 

 

You'll see a message confirming that you've connected successfully.

 

 

Amazon

Enter your Amazon credentials.

If you're using your mobile number to sign in with, it will need to be added to your 'login and security' preferences in your Amazon account settings prior to using this SSID. 

 

 

A security verification message will appear. Check your email or text messages.

If you've got an IOS device 

Clicking on a text message from Amazon with a 2-factor authentication (2FA) URL will cancel the authentication.

To solve this, you can either:

  • accept 2 factor authentication on a second device instead (such as when using email)
  • use a different social media platform

 

 

In your email Inbox, find the email from Amazon and select 'Please approve or deny'.

 

Select ‘Allow’ to verify your account and to access UniOfCam-Guest.  

 

 

Facebook

A Facebook cookies message will appear. You can either select ‘Accept All Cookies’ or select 'More Options', where you can choose to 'Allow selected cookies', which will follow the cookie preferences you have set within your Facebook profile. 

 

 

Enter your Facebook credentials and select ‘Log In’.  

 

 

Authorise your account by selecting ‘Continue as...’  

 

 

GitHub

Enter your GitHub credentials and select 'Sign in'.

 

 

Authorise your account by selecting 'Authorise UniversityWirelessService'.

 

 

LinkedIn

Enter your LinkedIn credentials and select ‘Sign In’.

 

 

Authorise your account by selecting ‘Allow’.  

 

 

Get help

If you're still unable to connect, please look through our troubleshooting guide or contact the Service Desk: servicedesk@uis.cam.ac.uk

 

Security: filtering and data compliance 

This service uses some content filtering to protect minors. Users must also comply with the ISP Acceptable Use Policy (AUP) when using this service.  

privacy policy has also been created in order to protect the rights and data of the user.

The ISP Acceptable Use Policy and the privacy policy are also available on the captive portal for the users to view before they connect.  

Read the Terms and Conditions for using this service.

Each social platform also provides its own terms and conditions.