Institutional Purchases

Information for Institutional purchasing and general info can be found on https://www.hecontracts.co.uk

Purchasing through the Higher Education Contract will also give you a discounted price and includes a 3 year warranty by default. XMA provide a 4 year warranty as standard. Academia have made available an extended warranty (to make it to 4 or 5 years warranty cover) for an additional £11.99/19.99 (ex VAT). 

The following companies were awarded the contract:

• Academia Web page for Purchases: https://applehe.store.academia.co.uk (Choose Shop Now and then Institution or Staff/Student)
• XMA Web Page for Institutional Purchases: https://he.xma.co.uk/bespoke-pages/university-of-cambridge
• Insight Website: http://www.uk.insight.com

Warranty Repair Contact Details

In the first year you can contact either Apple or your reseller for warranty related repairs. In subsequent years please see below for contact details for extended-warranty related issues:

• Academia bought devices: https://applehe.academia.co.uk/hc/en-us/requests/new
• XMA bought devices: Hardwaresupport@xma.co.uk

If you require any more information, please email Apple Support.