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IT Help and Support

University Information Services

We provide several ways for you to increase your awareness and understanding of the risks of working and studying online, including handy guides, training videos and an e-learning resource.

Cyber security training on Moodle

We've created a Moodle course that contains a series of short films and quizzes explaining online safety issues, with lots of helpful hints and tips.

 Enrol in the course (you'll need to log in to Moodle)

Guides, training videos and presentations

We've also created simple guides and training videos based on our cyber security training course for quick reference:


MyCompliance e-learning platform

MyCompliance is an e-learning library we use to deliver information and cyber security courses.

Logging in to MyCompliance

If you've received an email with a link to a MyCompliance Cloud course, we recommend that you log into your University Microsoft account using your email address before clicking on the link so that you don't need to enter your Raven password.

If you prefer not to click on links in emails, you can also log in to MyCompliance Cloud independently and find the course on your home page or watch videos in the MyCompliance library.

MyCompliance Cloud Login Screenshot   MyCompliance Home Page Screenshot
MyCompliance login screen   MyCompliance home page


Make sure you use your University Microsoft account

Note that it's important to log in using your email address and not your institution email address (e.g. You also need to ensure you're not already logged in to your institution Microsoft account in another tab or window. If you are, you'll need to log out or use a private or 'incognito' browser window to log into your University Microsoft account separately.

If you don't, you may see an error message claiming that the course doesn't exist or not be able to access the platform.

UIS Service Desk

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Latest news

New digital certificate service launched

30 July 2021

We've launched a new digital certificate service, and are now onboarding institutions and IT staff. The new Jisc-based service enables IT staff to create and manage a broader range of certificates (TLS, client and code signing) in minutes and at no cost to their institution. Comparing the old and new certificate services...

Moodle maintenance Tuesday 3 August 07:00-09:00

28 July 2021

The Moodle service will be subject to interruption on Tuesday 3 August 07:00–09:00 due to essential maintenance. While Moodle is unavailable, users will not be able to log in to the Panopto cloud service. Panopto recordings can still be made offline for later upload. If you have any questions, please contact the Moodle...

Internet Explorer 11 will no longer be supported by Microsoft 365 apps and services from 17 August 2021

23 July 2021

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