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Codes from a hardware token or mobile app

It's also possible to use a code generated by a hardware token or the Microsoft Authenticator app as your second factor for authentication.

If you're unable to use the other authentication methods, speak to your IT support team about the possibility of procuring a hardware token.

If you'd like to use codes from the Microsoft Authenticator, follow the set-up instructions for mobile app notifications but select 'Use verification code' as the method. Note that most users have found the notification method easier to use, so we'd recommend trying that rather than using this method.

How to uses codes when signing in

To use a code generated by a hardware token or the Microsoft Authenticator app as your second factor for authentication, simply sign in with your email address and click 'Next':

Microsoft Login 1

Then you'll see the University's Microsoft account login screen. Sign in with your Raven password and click 'Sign in', as usual:

New sign in 1

After logging in, you'll be presented with a prompt to enter a code:

If you're using an authenticator token, press the red power button on the device. It will display a six-digit code.


If you're using the Microsoft Authenticator app, open the app, select your University account and note the 'One-time code' displayed on the screen.


Enter the code displayed on your device without spaces into the 'Enter code' prompt in your web browser window and click 'Verify'.

Managing your multi-factor authentication methods

You can change, remove and update multi-factor authentication methods at any time by logging in to your University Microsoft account. Find out how to manage your multi-factor authentication settings.

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