What is a hardware token?
A hardware token is a small device that generates a codes. They are only available to eligible users via University Information Services (UIS).
The University provides hardware tokens if you work in a lab and can’t take in a mobile device, or you have special accessibility needs.
We don't provide tokens because you choose not to use your personal device. Speak to your IT support team if you would like to request one.
How to use a hardware token
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Log in to your Microsoft account or application.
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You'll be asked to enter a code.
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Press the red power button on the device. It will display a 6-digit code.
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Enter the code displayed on your device without spaces and select 'Verify'.
Update the settings on your email apps
Managing your multi-factor authentication methods
You can change, remove and update multi-factor authentication methods at any time by logging in to your University Microsoft account. Find out how to manage your multi-factor authentication settings. We recommend that you set up more than one second factor to give yourself alternatives.
Get help
If you have any queries about MFA or encounter any difficulties, please contact the UIS Service Desk.
You will be asked to confirm your identity by sharing your:
- CRSid
- full email address
- date of birth
- current College or department
- the year you joined the University