News

Streaming Media Service: transcoding temporarily suspended

We have temporarily suspended the transcoding of media uploaded to the Streaming Media Service (SMS) while we undertake some remedial work. Please do not try to upload new media to the SMS at this time. Transcoding of media already uploaded to the SMS will continue once the work is complete. This work does not affect...

Beware phishing activity during the national mourning period

The National Cyber Security Centre has warned us about a potential increase in phishing emails and other scams during the period of national mourning. While the NCSC has not yet seen extensive evidence of this, as ever you should be aware it is a possibility and be attentive to emails, text messages and other...

University Card System offline Thursday 15 September during upgrade

Schedule The switchover to the new Card system is due to take place tomorrow. The Card system will be offline on Thursday while we make the changeover although we will notify you if it is completed earlier. Please do not make changes to the legacy system after 5pm today (Wednesday) as we cannot guarantee they will be...

UIS will be closed on Monday 19 September

UIS will be closed on Monday 19 September 2022, the date of Her Majesty Queen Elizabeth II's funeral.

Beware 'student job offer' phishing scam

We've received several reports of a 'job scam' phishing scam being targeted at students – see the example below. DO NOT reply to or engage with this email. The scammers email you with an offer of a part-time contract, with the intention of gaining your credentials/identification paperwork. From previous experience,...

Raven update on Thursday 8 September

We will be updating Raven between 12:00 and 12:10 on Thursday 8 September. The service won't be interrupted, but you may find you have to log in again on some University systems. If you have any questions about this update, please email the UIS Service Desk at servicedesk@uis.cam.ac.uk.

Beware phishing emails claiming to be from senior colleagues

We have received several reports of University staff receiving phishing emails from someone pretending to be a colleague, often a senior staff member who is away from Cambridge and urgently needs help with a money transfer or purchasing gift vouchers. They often come from icloud.com or gmail.com email accounts and begin...

Microsoft account access issues for new students and staff

10:15am, Friday 02 September: New students The licensing issue that prevented you from getting access to your University Microsoft account, including your Cambridge email, has now been resolved. You should be able to access your accounts now. If you are still unable to do so, the cause is likely to be unrelated to...

DS-Print maintenance on Monday 5 September

The University’s print service will be unavailable between 7am and 9am on Monday 5 September. During this period, you will not be able to print, and the multifunction devices (MFDs) will be unresponsive. If any MFDs remain unresponsive after this maintenance period, please turn them off for 10 seconds and then turn them...

All Mac users should update their OS, following the discovery of a critical vulnerability in Safari

There is a critical vulnerability in Safari that if exploited can result in arbitrary code execution with kernel privileges. All users should update as soon as possible. For more information, please see the following: macOS 12.5.1: https://support.apple.com/en-us/HT213413 iOS 15.6.1 and iPadOS 15.6.1: https://support.apple...