News

Your University GoogleDrive: 20GB quota limit from December 2022

Google is replacing its G Suite for Education model licensing model in October 2022. As a result, there will be a new limit of 20GB on personal GoogleDrive spaces provided with G Suite@Cambridge accounts. If your GoogleDrive usage exceeds 20GB after 1 December 2022, your University account GoogleDrive will become read-only until your usage is brought below 20GB.

Moodle offline for upgrade during 06:00–12:00 on Tuesday 11 January

Moodle will be unavailable from 06:00 to 12:00 on Tuesday 11 January while we upgrade it to version 3.9. During the upgrade, you won’t be able to view or upload sessions on Panopto because access is managed via your Moodle login. Assessment Moodle, ICE Moodle and Clinical School Moodle users will be unaffected. An outline...

HEAT authentication method changing to Azure on 13 January

We're changing the authentication method for the IT service management system, HEAT, to Microsoft Azure on Thursday 13 January 2022. What is changing? You should continue to use the same URL for accessing HEAT: https://uniofcam.saasiteu.com. However, the 'Sign in' screen you'll be directed to will look slightly different,...

Christmas closure dates and services support

UIS will be closed from 17:00 on Friday 24 December 2021 until 08:30 on Tuesday 4 January 2022. If you need help with migrating your Hermes account to Exchange Online or setting up and using multi-factor authentication, please contact our dedicated support teams via their help hubs: Hermes migration: https://hermestransfer...

Panopto offline for maintenance at 22:00 on Saturday 8 January 2022

Panopto will be unavailable for up to 4 hours from 22:00 on Saturday 8 January 2022 while it is upgraded. During this period, you won’t be able to access recordings and any attempt to upload content will result in a "Server unable to connect" message. You may also notice an impact on Moodle’s performance during this period...

eduroam public certificate change on Thursday 16 December

We're changing the public certificate used by eduroam at 07:30 on Thursday 16 December. Anyone who has used the eduroam Configuration Assistant Tool (CAT) for Windows devices or eduroam profile for macOS devices to set up their eduroam connection won't notice any change. What to do if you see a 'verify certificate' message...

Certificate manager interface maintenance on Saturday 11 December

The Sectigo Certificate Manager user interface, which we use for the digital certificate service, will be unavailable on Saturday 11 December 2021 between 10:00 and 16:00 for maintenance, enhancements and fixes. Further details are available on Sectigo’s website.

DS-Print: new print queue management tool now available

Print Deploy, the new print queue deployment tool, is now available for Windows devices when using DS-Print. It lets users manage their own print queues, and local IT staff can also target print queues to users. It automatically installs the required print drivers, and supports both the Local and Common Balance, which...

KMS moves to a new server

The University's Microsoft Key Management Services (KMS) has moved to a new server. KMS enables activation of Windows operating systems and Office products purchased through the University's volume licensing agreement. We will shortly be retiring the ‘csx’ namespace, so the server has changed from kms.csx.private.cam.ac.uk...

Moodle offline for upgrade during 06:00–12:00 on Tuesday 11 January

Moodle, the University’s virtual learning environment, will be unavailable from 06:00 to 12:00 on Tuesday 11 January while we upgrade it to version 3.9. The upgrade will introduce several improvements and new features, including: improved forum interface with in-page replies and private reply option CRSids will be visible...