skip to primary navigationskip to content

IT Help and Support

University Information Services

Studying at Cambridge

 

News

Moodle Summer Upgrade 2019

Moodle, the University's centrally supported virtual learning environment, will be upgraded from version 3.4 to 3.5 on Tuesday 23 July 2019 between 07:00 and 12:00 noon. The upgrade will introduce security updates, bug fixes and some new features.

Moodle Summer Upgrade 2019 - Read More…

Managed Cluster Service maintenance on Monday 8 April

There may be minor disruption to the MCS between 14:00 and 16:00 on Monday 8 April due to server moves.

Managed Cluster Service maintenance on Monday 8 April - Read More…

University Wireless Service maintenance 07:00–09:00 Wednesday 20 March

The University Wireless Service (eduroam and UniOfCam) will be subject to interruptions between 07:00 and 09:00 on Wednesday 20 March, while we investigate the problems that occurred during this week’s fail-over test.

University Wireless Service maintenance 07:00–09:00 Wednesday 20 March - Read More…

Exchange Online: ongoing issue affecting access to some shared items, for some people

This announcement is relevant to all University members who use Exchange Online: there is an issue in the Microsoft cloud that is preventing some people’s access to some to shared items (personal mailboxes, calendars, shared folders and resources).

Exchange Online: ongoing issue affecting access to some shared items, for some people - Read More…

University of Cambridge joins Amazon’s AWS Educate programme

The University has joined the programme as an Institutional member, which gives staff and students access to the programme’s benefits.

University of Cambridge joins Amazon’s AWS Educate programme - Read More…

University of Cambridge joins GitHub Education programme

The University has joined GitHub Education as an institutional member and now the benefits of the programme are available to all staff and students.

University of Cambridge joins GitHub Education programme - Read More…

New future for Moodle: further details on the planned work

UIS plans to create a new Moodle that will host only teaching and learning content. We'll carry out the work in three steps.

New future for Moodle: further details on the planned work - Read More…

University Adobe licences expired on 19 March

If you wish to continue using the software past this date your licences must be renewed. If you do not renew, your licenses will expire a few days after this date.

University Adobe licences expired on 19 March - Read More…

Wi-Fi gets a boost at the Sidgwick Site

We've updated and expanded the Wi-Fi service at Sidgwick Site, increasing capacity and speed in lecture theatres, as well as adding outdoor coverage for the first time.

Wi-Fi gets a boost at the Sidgwick Site - Read More…

Call for MCS software requests for AY 2019–2020

We're now accepting requests for new applications and to upgrade existing applications on the MCS for 2019–2020.

Call for MCS software requests for AY 2019–2020 - Read More…

Exchange Online address book shows extra contact details, fed from Lookup

The Exchange Online University-wide address book now includes extra contact information taken from your Lookup Profile – you may want to check your listing.

Exchange Online address book shows extra contact details, fed from Lookup - Read More…

RESOLVED: Email to Exchange Online received from the outside world is currently being significantly delayed

At 20:00 yesterday (Thursday 24 January) Microsoft reported that they had resolved the issues that affected the Exchange Online email service for much of the day.

RESOLVED: Email to Exchange Online received from the outside world is currently being significantly delayed - Read More…

Getting help


UIS Service Desk
General support queries

  Phone padded  (01223 7) 62999

UAS Service Desk
Administrative staff queries

  Phone padded  (01223 3) 32999

UIS bITe-size bulletin


A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

Sign up >  |  Back issues

UIS Service Status

Phone padded  Service status line: (01223) 463085
Website padded  Sign up for SMS/email status alerts

RSS Feed Latest news

All University members will get automatic access to Google G Suite@Cambridge on 2 May

Apr 18, 2019

UIS is enrolling all members of the University in our Google G Suite account, known as G Suite@Cambridge, on 2 May.

Moodle Summer Upgrade 2019

Apr 11, 2019

Moodle, the University's centrally supported virtual learning environment, will be upgraded from version 3.4 to 3.5 on Tuesday 23 July 2019 between 07:00 and 12:00 noon. The upgrade will introduce security updates, bug fixes and some new features.

View all news