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University Information Services
 
Read more at: Improvements to the Microsoft Authenticator app in August 2024

Improvements to the Microsoft Authenticator app in August 2024

7 June 2024 The Microsoft Authenticator app will show you more information when you are using multi-factor authentication (MFA) to log in with your University account from 1 August 2024. What is changing? The process of confirming your identity with the Microsoft Authenticator app on your mobile device will stay the same...


Read more at: Planned work affecting distribution router at Downing site on 17 June

Planned work affecting distribution router at Downing site on 17 June

We sent an email on 24 April saying that we planned to move one of the distribution routers that covers the Downing site on 15 May. Due to a clash with an exam, we have rescheduled this work to 17 June. This is a managed move to a more suitable location. What will happen? Work will begin at 09:30. We anticipate that full...


Read more at: Upgrades to analogue telephone lines

Upgrades to analogue telephone lines

BT is switching off the UK’s old public switched telephone network (PSTN) and Integrated Services Digital Network (ISDN) services in 2025. The University’s telephone service will not be affected by this change because it is an IP-based digital service. However, the University currently uses analogue lines for some other...


Read more at: Interim senior leadership arrangements for UIS

Interim senior leadership arrangements for UIS

Professor Ian Leslie, the Director of University Information Services (UIS), retires in May. Our Chief Operating Officer (COO), Chris Russell, will act as UIS’s Interim Director until the appointment of a permanent replacement. Four members of UIS’s Senior Leadership Team have volunteered to share the responsibilities of...


Read more at: Change to Turnitin technical support

Change to Turnitin technical support

UIS now supports the technical aspects of the University's Turnitin text matching software licence. The Education Quality and Policy Office (EQPO) is responsible for any policy guidelines relating to academic integrity. Turnitin is widely used in UK universities. It text matches submitted work against a large database of...


Read more at: Moodle upgrade

Moodle upgrade

We will not be upgrading our version of Moodle this summer. Instead, we'll use the time to advance projects to improve the Moodle user experience. Our current version of Moodle (4.1) is a long-term support (LTS) release, which means it will be supported for 36 months and security updated well beyond our intended upgrade...


Read more at: Planned maintenance to the University Wireless Service 25-27 March 2024

Planned maintenance to the University Wireless Service 25-27 March 2024

We’ll be carrying out a series of planned essential maintenance to the University Wireless Service during 25–27 March.


Read more at: Google Drive and Microsoft storage quotas

Google Drive and Microsoft storage quotas

We are rolling out the Google Drive 500GB quota and Microsoft 100GB (visitor and guest accounts) and 1TB (staff and student) storage quotas to all University accounts. These quotas are already in place for new accounts and existing accounts using less than the quota. The quotas are in response to Google and Microsoft's...


Read more at: University business systems unavailable between 7am and 8:30am on 21 February

University business systems unavailable between 7am and 8:30am on 21 February

University business systems, including HR and finance, will be unavailable for up to 10 minutes between 7am and 8.30am on Wednesday 21 February, while we carry out essential maintenance on our data centres. During the downtime, the following services will be unavailable: CamSIS Finance systems (including UFS) HR systems (...


Read more at: 1TB quota for new SharePoint sites from 19 February

1TB quota for new SharePoint sites from 19 February

9 February 2024 All new SharePoint Online sites, included with the University's Microsoft Office 365 offering, will have a storage quota of 1TB from 19 February 2024. This forms part of our storage review following Microsoft's announcement to limit the amount of data that can be stored on their cloud storage service. The...