Retirement of UIS Windows Software Update Service (WSUS) on 30 June
We need to accelerate our original plan and fully decommission the Windows Software Update Service (WSUS) server on 30 June, rather than the 1 September, due to security concerns and the need to prioritise our resources to support the University.
The University Card Service will reopen with a limited service on Wednesday 1 July
The University Card Service is preparing to reopen on Wednesday 1 July, following the easing of lockdown restrictions.
CHRIS and other HR systems unavailable all day on Thursday 25 June
CHRIS, Employee Self-Service (ESS), the University Payment System and other HR systems will be unavailable all day on Thursday 25 June while we install the latest upgrade to the CHRIS system.
Panopto lecture capture planned maintenance on Saturday 27 June
The Panopto Lecture Capture Cloud service will be undergoing an upgrade from 22:00 on Saturday 27 June 2020 and will be unavailable for up to 3 hours.
Wireless Service unavailable 07:30–09:00 Thursday 25 June
The University Wireless Service will be unavailable for periods between 07:30 and 09:00 on Thursday 25 June while we carry out urgent work to expand capacity. Connections to eduroam and UniOfCam will be interrupted during this work.
Beware fake NHS 'Test and Trace' text messages
Please be aware that University staff are receiving fake text messages purporting to be from the NHS coronavirus test and trace service recently announced by the UK Government.
LinkedIn Learning now available for all staff and students
All University and College staff and students can now access LinkedIn Learning, which offers a wide range of online courses on creative, technical and professional skills.
Wireless Service essential maintenance 08:00–09:00 Tues 19 May
The University Wireless Service will be unavailable between 08:00 and 09:00 on Tuesday 19 May while we apply an essential software update.
New framework agreement for the provision of Amazon Web Services (AWS) for Institutions
University Information Services (UIS) has negotiated a framework agreement for the provision of Amazon Web Services (AWS).
End of Gartner licence: 31 May 2020
UIS is ending the subscription to Gartner. Our licence to the Gartner Research database will expire on 31 May 2020. Please ensure you have deleted any downloaded or printed Gartner materials as soon as possible after that date.
Turnitin planned maintenance: Saturday 2 May 2020
Turnitin will be undergoing essential maintenance on Saturday 2 May 2020 from 16:00 until 20:00. Submissions or grading for Turnitin Assignments in Moodle may not be possible during this time.
Help us help you: how to support our Service Desk
UIS Service Desk staff are all working from home, which means we're not able to offer face-to-face drop-in sessions. We're also having to prioritise support for critical services and activities. Find out how you can help us to help you in these unprecedented times.
Panopto confirms its service is available in China
Panopto has confirmed that its online video recording and hosting service is available in China.
UIS wants your feedback about its online collaboration services
University Information Services (UIS) needs a thorough understanding of what you need from collaboration tools and how you will use them to support your daily activities. This is crucial to helping us select and develop an appropriate range of tools and ensuring that you know how to make the best use of them.
Sign-in issues with G Suite@Cambridge accounts
Some users have reported sign in issues when using G Suite@Cambridge applications from home. This is because Google notes the location and device used for signing in and flags unusual usage for additional verification. This helps guard against unauthorised usage of G Suite@Cambridge services and access to sensitive information stored in files and documents.
01223 332999
