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General Apple Device Info, Help and Fixes

Getting help with Mac problems

  • Local support: Each college and department of the University has at least one computer support person who may be full or part time. You should contact these people first if you have a computing problem with a non-MCS Mac.
  • Service Desk: Available to everyone entitled to use the University Information Services. Staffed by dedicated Service Desk staff, it is the first port of call for any technical queries about the various facilities UIS provides.

 

Further Information and Assistance

Here you will find pages and links to external sites to assist you with using your Apple device

 

Apple Device Basics: Information and tips on how to use your Apple device.

Useful Mac Pointers: On this page we have put together a list of sites, mainly outside Cambridge, that you might find useful as sources of further information.

Common Fixes: A collection of common issues encountered and their fixes.

 

 

 

Apple support Twitter feed

UIS Service Status

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Raven maintenance on 18 January 2021

Jan 11, 2021

We’ll be carrying out some maintenance on Raven from 12:00 to 13:00 on Monday 18 January 2021. The process of signing into some services, such as Google G Suite@Cambridge may be slow or temporarily interrupted during this period.

Adobe Flash Player has reached end-of-life

Jan 06, 2021

Adobe has announced that it no longer supports Flash Player and will block Flash content from running in the browser plug-in from Tuesday 12 January 2021.

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