Hold a Card request
- Open the Card request and expand the view so you can see the full details.
- Click the Hold Card Request button:
- Type a quick note to explain why then click Accept:
- The request status is updated to 'On hold':
Release a Card request that is On hold
- Open the Card request and expand it to see all the details.
- Click the Release Hold button:
- Click Accept in the pop-up alert box:
- The request status will revert to what it was before it was put on hold.