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IT Help and Support

University Information Services
 

The UIS network team has experience in many aspects of data networking and related technologies. As well as providing UIS services, we are also able to provide help, advice and consultancy in areas such as:

  • Planning network deployment in new buildings
  • Physical installation of network infrastructure
  • Suppliers, purchasing, equipment recommendations
  • Network configuration and design
  • Security
  • Policies and conditions of use
  • City-wide infrastructure
  • Specialist wireless deployments

We're always happy to provide free advice, but if you have a large requirement, we can provide consultancy or undertake projects. If you or your institution has a requirement, or an idea, for something we don't currently offer please contact us – we develop new services based on customer requirements.

Email: 

UIS Service Desk

Phone padded  Service status line: (01223 7)67999
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

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Latest news

New University Card Management System launches 15 September

18 August 2022

UIS will launch the new University Card Management System in September. We’re aiming for Thursday 15 September, however, this will be dependent on progress with printing the new student cards. The system will be down for a day. We will confirm the date nearer the time. Once the new system is live, Card Reps will be using...

MCS Linux service deprecated

17 August 2022

We have deprecated the MCS Linux service because of technical and resource constraints. At its peak, MCS Linux accounted for only 2% of MCS machines deployed, and use of this service has declined steadily in recent years. Unfortunately, we have had to remove the Linux part of the service because of unforeseen technical...

New cloud research platform service from UIS

15 August 2022

Amazon Web Services (AWS) and RONIN available via UIS UIS is pleased to announce that access to Amazon Web Services (AWS) and RONIN are now available through a new University-provided cloud research platform service. If you would like to join the increasing number of Cloud users and to save around 11% on list prices for...