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IT Help and Support

University Information Services

Microsoft 365 for Education is a suite of cloud-based applications and collaboration tools that are free of charge to most students and staff at the University.

What you get

Exchange Online

Exchange Online

icon office

Office 365 Apps



icon onedrive


OneNote Icon


Outlook icon


Planner icon


SharePoint icon

SharePoint Online 

Classic Stream icon


Teams icon


To-Do icon


Yammer icon



How to access it

Log into using your University Microsoft account.

Username: [Your CRSid]
Password: Raven password


All students of the University have access to these tools free of charge.


All staff at the University are covered under the University's Enrollment for Education Solutions (EES) agreement except those in the following institutions, which have their own separate agreement with Microsoft:

  • Cambridge Assessment
  • Clinical School of Medicine
  • The Judge Business School
  • Cambridge Colleges

If you work in one of these institutions, please contact your local IT support to find out how to access the tools available to you.


Getting help

Microsoft has a training centre for all the relevant apps and services.

For enrollment-related issues, please contact the UIS Service Desk.

UIS Service Desk

Phone padded  Service status line: (01223 7)67999
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

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Latest news

New University Card Management System launches 15 September

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MCS Linux service deprecated

17 August 2022

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New cloud research platform service from UIS

15 August 2022

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