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Remote access for ACN/UAS users

There are a number of methods for UAS users to access their email and the UIS admin environment whilst away.

Webmail

Webmail is available free to anyone with a standard web browser and internet connection. You can log in to it with your [CRSid]@cam.ac.uk email address and UIS Password.

Website Outlook Web App

To increase security, please ensure you sign out once you are done.

Remote access

You can connect to the University network from home or another location so that you can access files and use common software, for example Word, Excel, PowerPoint and CHRIS.

Important note: Your PC should be patched, up-to-date and also be running up-to-date anti-virus software.

There are specific instructions on remote access using:

 Apple Mac

 Windows

Contact

If you have any enquiries regarding UIS network services, or other University network topics, please send an email to:

UIS Service Status

Phone padded  Service status line: (01223) 463085
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

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Delays in email delivery between PPSW and Exchange Online tenancies

Jan 22, 2020

Several institutions reported to us that messages to their Exchange Online tenancies were being blocked following routine maintenance to the central email switch (PPSW) on Monday 20 January. We believe we've discovered the cause and implemented a workaround that has cleared the backlog and will prevent this from happening again.

Phone system maintenance on Saturday 1 February

Jan 16, 2020

We're planning to update the University phone system on Saturday 1 February. Desk phones may reboot several times during this process, but there should be no effect on calls.

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