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University Information Services
 

If you believe you may have a new virus, upload a sample to www.virustotal.com to see if any vendors are detecting it as malware.

If doesn't have any vendors detecting a file as malware, but you are suspicious of it, then send the file in a password protected zip file us at . Well send it to McAfee for analysis.

When sending a virus sample you should include as much of the following information as possible:

  • What symptoms cause you to think you have a virus
  • Whether any products find the virus
  • Any relevant system details (including number of affected systems)
  • Contact details
  • A list of the contents of the zip file you have submitted.

You should attach any files to the email in a password protected zip file (select encrypt file to password protect on latest version of Winzip, the password should be "infected" (no speechmarks, all lower-case).

Additional information and tools can be found at McAfee's website.

If you are having problems submitting your sample, contact us: .

UIS Service Desk

UIS Service Status

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Latest news

University Wireless Service maintenance: Tuesday 21 September, 08:00–09:00

16 September 2021

The University Wireless Service will be undergoing essential maintenance between 08:00 and 09.00 on Tuesday 21 September while we apply a security software patch. This is a security update to ClearPass, which provides Wireless Service network access control. We're not expecting any disruption to service, but it should be...

Mailing list migrations from Mailman to Sympa

31 August 2021

We intend to migrate all remaining lists associated with colleges from Mailman to Sympa during the week commencing 13 September 2020. The current total is 1,567. How this will affect users of the mailing list management service Most mailing list subscribers shouldn't notice any difference. During the switchover, there will...

Managed Zone Service closedown and migration to Mythic Beasts

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The Managed Zone Service (MZS) is being shut down, and its data content migrated to a commercial provider, Mythic Beasts. There will be no interruption to the service, but MZS users in institutions will need to make arrangements to retain management access to their zones. What is changing? UIS set up the MZS many years ago...