skip to primary navigationskip to content
 

How to submit a virus sample

If you believe you may have a new virus, upload a sample to www.virustotal.com to see if any vendors are detecting it as malware.

If doesn't have any vendors detecting a file as malware, but you are suspicious of it, then send the file in a password protected zip file us at . Well send it to McAfee for analysis.

When sending a virus sample you should include as much of the following information as possible:

  • What symptoms cause you to think you have a virus
  • Whether any products find the virus
  • Any relevant system details (including number of affected systems)
  • Contact details
  • A list of the contents of the zip file you have submitted.

You should attach any files to the email in a password protected zip file (select encrypt file to password protect on latest version of Winzip, the password should be "infected" (no speechmarks, all lower-case).

Additional information and tools can be found at McAfee's website.

If you are having problems submitting your sample, contact us: .

UIS Service Status

Phone padded  Service status line: (01223 7)67999
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

UIS bITe-size bulletin


A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

Sign up >

RSS Feed Latest news

University Wireless Service essential maintenance on 19 April

Apr 15, 2021

The University Wireless Service will be undergoing essential maintenance between 08:00 and 09.00 on Monday 19 April, in order to apply an urgent security patch.

UDN distribution router restarts during 14–22 April 2021

Apr 08, 2021

Line cards on the UDN distribution routers will be restarted on the following dates in April 2021 so that we can reconfigure a port operating mode in preparation for the UDN 40GE backbone upgrade.

View all news