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IT Help and Support

University Information Services

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A-Z

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This is an A-Z for University Information Services. The University A-Z is elsewhere. If you can't find what you want here, please tell us about it.

You can also find your way around the site by following navigation on the Help & Support site, or by searching UIS sites (see top right) for a keyword or phrase.

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K

  • Kiosk mode - fast access from the MCS to Hermes or UL catalogue
  • KMS activation service - for system managers activating any volume license product from Microsoft that can be activated by KMS

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  • Word courses - see Microsoft Word® courses
  • WSUS - [Raven protected] Windows Software Update Server, a means of obtaining security and other updates automatically

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Getting help


UIS Service Desk
General support queries

  Phone padded  (01223 7) 62999

UAS Service Desk
Administrative staff queries

  Phone padded  (01223 3) 32999

UIS bITe-size bulletin


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UIS Service Status

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RSS Feed Latest news

Wi-Fi gets a boost at the Sidgwick Site

Feb 08, 2019

We've updated and expanded the Wi-Fi service at Sidgwick Site, increasing capacity and speed in lecture theatres, as well as adding outdoor coverage for the first time.

Call for MCS software requests

Jan 31, 2019

We're now accepting requests for new applications and to upgrade existing applications on the MCS for 2019–2020.

View all news