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Raven FAQs

Questions about access to, and use of, Raven.
What is Raven?

'Raven' is the University-wide authentication service provided by the computing service. It provides a common way for people to log in to the University's online services, and to some of the additional resources that their College or Institution has given them private access to:

How do I get a password for Raven?

Current members of the University and affiliated institutions are provided with a password for the Raven authentication system as part of their computing service account when they arrive. Exceptional cases may download the application form here, and apply by post.

How do I change my UIS Password (for Raven, Exchange Online, Hermes and MCS Desktop Services)?

The Password Management application lets you change your UIS Password (used for Raven, Exchange Online and other Microsoft services, Hermes, MCS Desktop Services and Employee Self-Service, amongst other things). You can also view your change history log, and control who can reset your password for you if you forget it.

What are Raven login options? How do I change them?


Can I avoid typing my user-id each time I log in to Raven?


Why can I access some Raven-protected web sites but not others?

FAQ N9 Why can I access some Raven-protected web sites but not others?

Why can't I access some electronic journals and databases?


Why do Raven-protected sites say 'Error - missing cookie'?

FAQ N10 Why do Raven-protected sites say 'Error - missing cookie'?

Can I use Raven on a website that I run?


How can I test my Raven password to see if it works?

FAQ N13 How can I test my Raven password to see if it works?

What information might Raven disclose about me?




Getting help

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