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IT Help and Support

University Information Services
 

UIS provides advice and technical support for registering DNS domain names.

The process for registering a domain name depends on the name.
 

Subdomains within institutions

Responsibility for names of the form example.botolph.cam.ac.uk or one.two.three.dept.cam.ac.uk is delegated to computing staff in the relevant institutions. (Arbitrary nested subdomains are allowed.) Please contact your local IT support if you need a domain name for use within your institution.
 

Top-level domains under cam.ac.uk

The allocation and management of names within the cam.ac.uk domain is governed by strict guidelines overseen by the Information Services Committee (ISC) and set out in the Domain name policy. Applications for new top-level names under cam.ac.uk should be made using an online form. Further details and a link to the form are available in our Guidelines for requesting domain names within cam.ac.uk.

Institutions with excessively short domain names can request a long-form alias for friendlier email addresses and URLs.

In most instances, domains under cam.ac.uk are administered through the IP Register database.
 

Other domains under ac.uk

As with other non-cam.ac.uk domains, we host ac.uk domains on the Managed Zone Service. However, there is a more-complicated application process for ac.uk domains; contact and we will guide you through what is required.
 

Domains outside ac.uk

Our domain registration and hosting service is called the Managed Zone Service.

UIS Service Desk

UIS Service Status

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Latest news

University Wireless Service maintenance: Tuesday 21 September, 08:00–09:00

16 September 2021

The University Wireless Service will be undergoing essential maintenance between 08:00 and 09.00 on Tuesday 21 September while we apply a security software patch. This is a security update to ClearPass, which provides Wireless Service network access control. We're not expecting any disruption to service, but it should be...

Mailing list migrations from Mailman to Sympa

31 August 2021

We intend to migrate all remaining lists associated with colleges from Mailman to Sympa during the week commencing 13 September 2020. The current total is 1,567. How this will affect users of the mailing list management service Most mailing list subscribers shouldn't notice any difference. During the switchover, there will...

Managed Zone Service closedown and migration to Mythic Beasts

24 August 2021

The Managed Zone Service (MZS) is being shut down, and its data content migrated to a commercial provider, Mythic Beasts. There will be no interruption to the service, but MZS users in institutions will need to make arrangements to retain management access to their zones. What is changing? UIS set up the MZS many years ago...