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IT Help and Support

University Information Services
 

UIS provides advice and technical support for registering DNS domain names.

The process for registering a domain name depends on the name.
 

Subdomains within institutions

Responsibility for names of the form example.botolph.cam.ac.uk or one.two.three.dept.cam.ac.uk is delegated to computing staff in the relevant institutions. (Arbitrary nested subdomains are allowed.) Please contact your local IT support if you need a domain name for use within your institution.
 

Top-level domains under cam.ac.uk

The allocation and management of names within the cam.ac.uk domain is governed by strict guidelines overseen by the Information Services Committee (ISC) and set out in the Domain name policy. Applications for new top-level names under cam.ac.uk should be made using an online form. Further details and a link to the form are available in our Guidelines for requesting domain names within cam.ac.uk.

Institutions with excessively short domain names can request a long-form alias for friendlier email addresses and URLs.

In most instances, domains under cam.ac.uk are administered through the IP Register database.
 

Other domains under ac.uk

As with other non-cam.ac.uk domains, we host ac.uk domains on the Managed Zone Service. However, there is a more-complicated application process for ac.uk domains; contact and we will guide you through what is required.
 

Domains outside ac.uk

Our domain registration and hosting service is called the Managed Zone Service.

UIS Service Desk

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Latest news

Moodle maintenance Tuesday 3 August 07:00-09:00

28 July 2021

The Moodle service will be subject to interruption on Tuesday 3 August 07:00–09:00 due to essential maintenance. While Moodle is unavailable, users will not be able to log in to the Panopto cloud service. Panopto recordings can still be made offline for later upload. If you have any questions, please contact the Moodle...

Internet Explorer 11 will no longer be supported by Microsoft 365 apps and services from 17 August 2021

23 July 2021

Microsoft has announced that from 17 August 2021, all Microsoft 365 apps and services will no longer support Internet Explorer 11 (IE11). This follows Microsoft’s announcement last November that Microsoft Teams would no longer support IE11. After 17 August 2021, you'll have a degraded experience or will be unable to...

Moodle maintenance Thursday 29 July 07:00-09:00

23 July 2021

We’re updating Moodle on Thursday 29 July between 07:00 and 09:00. The service will be unavailable during this period. Users will also not be able to log in to the Panopto cloud service while Moodle is unavailable, Panopto recordings can be still be made offline for later upload. Following this update, the Checklist (both...