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IT Help and Support

University Information Services

Set up your IT

You can find out how to get your University IT accounts, connect to wifi and access your email on our set up your IT web page.  

You can view the list of IT services aimed at Researchers below. Many of these are supported by University Information Services (UIS) and others are run by other University departments. 


Research IT services supported by UIS

University Information Services (UIS) provides a comprehensive range of IT systems and services to support researchers, including:


Research Computing Services (RCS)

Research Computing Services (RCS) is a centre for research, development and teaching in advanced computing systems. It designs and maintains some of the world’s fastest computing and storage systems for the benefit of Cambridge researchers:


Research IT services supported by other departments

Research Information Office (RIO)

The Research Information team is a part of the Research Strategy Office of the University of Cambridge. They operate across all disciplines and faculties, and work with researchers, departmental and research group administrators, network coordinators and research facilitators. They provide user support for these research information management systems.


Elements is the University's research information management system. Used by researchers across the institution to collate, share and report on their research outputs including publications, datasets, grants and professional activities.

Log in to Elements


Dimensions allows you to analyse information from a wide range of funding bodies. 

Log in to Dimensions


Altmetric allows you to track the attention research outputs receive online, from mainstream and social media, policy documents and more. 

Log in to Altmetric

University Library (UL)

University repository (Apollo) 

Apollo is the institutional repository of the University of Cambridge. The Repository is committed to store and preserve the University’s research outputs. 

Go to Apollo

Office of Scholarly Communication (OSC)

Open Research 

Open Research aims to make the knowledge gained from academic research openly available as soon as possible. 

Go to Open Research