skip to content

IT Help and Support

University Information Services
 

Raven is the shared authentication system that gives University members a common method of authentication for many of the University's web-based services and resources.

What Is Raven
 

Raven is a service used by many web sites that provide resources for the University of Cambridge, to identify people so that decisions (such as granting or denying access) can be made based on who that person is and on other information about them.

Raven is provided by the University Information Services (UIS), and uses standard UIS user identifiers (CRSid) and passwords to identify people.

You will need to authenticate with Raven in order to use several important resources, including:

  • access to the Student Information System (CamSIS), including registering for examinations
  • access to web pages in the cam.ac.uk domain that are only available to a restricted set of users, e.g. members of a particular College or Department.
  • access to 'Lookup', the University online directory service
  • access to Moodle
  • access to CamCORS and to CGSRS (undergraduate and graduate supervision reporting systems, respectively)
  • access when you are away from Cambridge, e.g. in vacations, or attending a conference, to certain web pages that are normally visible only on computers connected to the University network, for example the the University Library databases and electronic journals.
  • You can also use your password for Raven to log in to Hermes Webmail.

 

UIS Service Desk

UIS Service Status

Phone padded  Service status line: (01223 7)67999
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

UIS bITe-size bulletin

A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

Sign up >

Latest news

University Wireless Service maintenance: Tuesday 21 September, 08:00–09:00

16 September 2021

The University Wireless Service will be undergoing essential maintenance between 08:00 and 09.00 on Tuesday 21 September while we apply a security software patch. This is a security update to ClearPass, which provides Wireless Service network access control. We're not expecting any disruption to service, but it should be...

Mailing list migrations from Mailman to Sympa

31 August 2021

We intend to migrate all remaining lists associated with colleges from Mailman to Sympa during the week commencing 13 September 2020. The current total is 1,567. How this will affect users of the mailing list management service Most mailing list subscribers shouldn't notice any difference. During the switchover, there will...

Managed Zone Service closedown and migration to Mythic Beasts

24 August 2021

The Managed Zone Service (MZS) is being shut down, and its data content migrated to a commercial provider, Mythic Beasts. There will be no interruption to the service, but MZS users in institutions will need to make arrangements to retain management access to their zones. What is changing? UIS set up the MZS many years ago...