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The TechLink scheme is provided by University Information Services for IT professionals and staff providing IT support in Colleges, Departments and University-related institutions.

Access to the scheme is restricted to known supporters of IT throughout the University and its Colleges. In practice this is people who support other users and solve their IT problems, for at least part of their normal work (the scheme is not solely intended for IT professionals).

Scheme members are made known to the UIS Service Desk so that appropriate support can be provided to those that support others.

As part of the scheme, UIS organises TechLink Talks, which are briefing sessions and workshops on particular issues of interest to the IT community.  Complementing these talks are some Reports and Materials (cam-only).

Scheme members will automatically be enrolled in the IT Support mailing list used to keep support staff informed of developments, and to allow distribution of appropriate information amongst the IT community. There is a separate mailing list for those who want to receive UIS downtime notifications by email.

Optionally, for IT support staff who wish it, we can direct to them personally by name any people in their institution who have problems which fall outside the scope of the UIS Service Desk and are more appropriately dealt with by local support staff.

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UIS Service Desk

Phone padded  Service status line: (01223 7)67999
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Latest news

Delivering network connectivity for the Cambridge Half Marathon

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Richard Davies from the Granta Backbone Network (GBN) team and Craig Faux from the Networks team, worked together to help deliver network connectivity for the Cambridge Half Marathon that took place this past weekend. The University has been assisting the Council with delivering network connectivity for the Cambridge Half...

Changes to Google Workspace accounts from March

23 February 2023

15 February 2023 We are preparing to delete UIS managed Google Workspace accounts for users that have left the University to maintain system performance and security and reclaim file space ahead of Google introducing file space quotas. When a user leaves the University, their account is flagged as cancelled in Lookup and...

Wireless Service maintenance in March and April 2023

21 February 2023

We’ll be carrying out essential maintenance on the University Wireless Service in March and April 2023 to pave the way for its continued growth. Three phases of work in March and April 1. Tuesday 21 March, 8:00 to 9:00 You might experience interruptions to the UniOfCam-IoT service during the maintenance period. You might...