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The TechLink scheme is provided by University Information Services for IT professionals and staff providing IT support in Colleges, Departments and University-related institutions.

Access to the scheme is restricted to known supporters of IT throughout the University and its Colleges. In practice this is people who support other users and solve their IT problems, for at least part of their normal work (the scheme is not solely intended for IT professionals).

Scheme members are made known to the UIS Service Desk so that appropriate support can be provided to those that support others.

As part of the scheme, UIS organises TechLink Talks, which are briefing sessions and workshops on particular issues of interest to the IT community.  Complementing these talks are some Reports and Materials (cam-only).

Scheme members will automatically be enrolled in the IT Support mailing list used to keep support staff informed of developments, and to allow distribution of appropriate information amongst the IT community. There is a separate mailing list for those who want to receive UIS downtime notifications by email.

Optionally, for IT support staff who wish it, we can direct to them personally by name any people in their institution who have problems which fall outside the scope of the UIS Service Desk and are more appropriately dealt with by local support staff.

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Latest news

University Wireless Service maintenance: Tuesday 21 September, 08:00–09:00

16 September 2021

The University Wireless Service will be undergoing essential maintenance between 08:00 and 09.00 on Tuesday 21 September while we apply a security software patch. This is a security update to ClearPass, which provides Wireless Service network access control. We're not expecting any disruption to service, but it should be...

Mailing list migrations from Mailman to Sympa

31 August 2021

We intend to migrate all remaining lists associated with colleges from Mailman to Sympa during the week commencing 13 September 2020. The current total is 1,567. How this will affect users of the mailing list management service Most mailing list subscribers shouldn't notice any difference. During the switchover, there will...

Managed Zone Service closedown and migration to Mythic Beasts

24 August 2021

The Managed Zone Service (MZS) is being shut down, and its data content migrated to a commercial provider, Mythic Beasts. There will be no interruption to the service, but MZS users in institutions will need to make arrangements to retain management access to their zones. What is changing? UIS set up the MZS many years ago...