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IT Help and Support

University Information Services

You can login to you @cam email address after you have completed your student registration and got your University account. You will be given a Microsoft Exchange Online email account with a 100GB quota.


Your Cambridge email address 

Your email address will be

You have a Microsoft Exchange Online email account. Some Colleges and Departments send emails before the start of term, so please check your @cam email regularly. 

Log in to Outlook with your [CRSid] email address and University account password.  

Go to Outlook 

Set up your personal devices 


Set up multi-factor authentication 

When you sign in to your Microsoft Exchange Online account for the first time, you will need to set up your second factor for authentication. Make sure you set up more than one on different devices to ensure you never lose access to your account. For example, the Twilio Authy desktop app and codes sent via text to your mobile.  

If you forget your University account password, use self-service password recovery to retrieve it. If you didn't set this up, wait until you get to College and ask your IT staff for a password reset token 

After changing your University password for the first time, it may take up to 30 minutes before you can access your Exchange Online email.