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IT Help and Support

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Security

Staying safe online

Unfortunately, not everything on the internet is what it seems. Our handy online guide describes the most common types of scam used against students and staff at the University, and offers tips on how to avoid them. It includes sections on phishing, fake websites and passwords, malware, social media profiling and scams targeted towards new students.

 Read the guide

Online cyber security training

We've created a Moodle course that contains a series of short films and quizzes explaining different online safety issues, with lots of helpful hints and tips.

 Enrol in the course (you'll be redirected to Moodle, and will need to log in)

Antivirus software

All students and staff of the University and Colleges are entitled to a free copy of the McAfee antivirus software. This licence can also be freely used on staff home computers.

 Find out more

Storing and sharing personal data

It's vital to keep personal identifiable data safe when storing and sharing it. Find out more about the University's centrally managed data storage systems, including details of where the data is stored geographically, as well as general tips on how to share data securely.

 Find out more (you'll need to log in)

Incident reporting

Everyone can contribute towards improving cyber security by reporting IT incidents. These can take many forms, such as accidentally disclosing your password to a fake website, a personal data breach, suspected malware on your device or receiving a phishing email.

 Find out more

Computer Security Incident Response Team

The Computer Security Incident Response Team (CSIRT) is a team of IT security staff that co-ordinates the response to IT security incidents. It works directly with IT staff around the University..

 Find out more

University Card

The University Card is used to identify students and staff, as a 'key card' to gain access to most University buildings and for Library services. Find out more about how to apply for a card, card replacements and contacting your local card representative.

 Find out more

Information for institutions and IT staff

Find out more about UIS's cyber security services, initiatives and pilot schemes, including the Intrusion Prevention System, the Managed Firewall Service and the GDPR Systems Checklist.

 Find out more

UIS Service Status

Phone padded  Service status line: (01223) 463085
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

UIS bITe-size bulletin


A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

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RSS Feed Latest news

Delays in email delivery between PPSW and Exchange Online tenancies

Jan 22, 2020

Several institutions reported to us that messages to their Exchange Online tenancies were being blocked following routine maintenance to the central email switch (PPSW) on Monday 20 January. We believe we've discovered the cause and implemented a workaround that has cleared the backlog and will prevent this from happening again.

Phone system maintenance on Saturday 1 February

Jan 16, 2020

We're planning to update the University phone system on Saturday 1 February. Desk phones may reboot several times during this process, but there should be no effect on calls.

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