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IT Help and Support

University Information Services

Cyber security awareness: training, guides and videos

Complete your cyber security training, read guides on topics such as setting a strong password, working from home and securing your research data, and find step-by-step instructions for encrypting your laptop, backing up your data securely and keeping your operating system up-to-date.

Incident reporting

Report IT security incidents quickly so that damage to the University is minimised.

Antivirus software

Keep your devices protected with free antivirus software for students and staff.

Data security classifications

We have four levels to classify data based on the impact the data compromise will have.

    Information asset tools

    Select from the tools we offer to help you apply appropriate security for your information assets, including the IAR, ISRA, classification, NFRs, GDPR checklist and more.

    Information security policies

    Find policies related to information security.

    Information for IT staff and institutions

    Find out more about UIS' cyber security services, initiatives and resources.

    Glossary of terms and definitions

    Discover the differences between terms such as cyber security and information security, or an ISRA and a DPIA. Our glossary defines and explains terms used in information and cyber security.

    UIS Service Desk

    Phone padded  Service status line: (01223 7)67999
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    Website  Read major IT incident reports

    UIS bITe-size bulletin

    A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

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    Latest news

    Change to Raven login screen from Tuesday 14 February

    26 January 2023

    New login screen for current University members The login screen for Raven-protected websites and applications will change from Tuesday 14 February for current members of the University. It will become the same screen most of you are already familiar with from logging in to your University Microsoft account to access, for...

    Changes to Microsoft Stream video sharing from Tues 07 Feb

    26 January 2023

    26 January 2023 What’s happening UIS is disabling uploads to Microsoft Stream (Classic), the old version of the video sharing app, on Tuesday 07 February. The new version is called Stream (on SharePoint). Teams meeting recordings are already being automatically saved to Stream (on SharePoint). More information: Stream (on...

    Institutional File Storage (IFS) service release new features to Self-Service Gateway

    18 January 2023

    18 January 2023 Several new features are now live on the Self-Service Gateway run by the Institutional File Storage (IFS) service. IFS is a service for institutions to store and share everyday documents with colleagues. IFS Data Owners and Data Managers can use the Self-Service Gateway  portal to buy and administer storage...