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IT Help and Support

University Information Services
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Cyber security awareness and training

Understand the risks of working and studying online and how to mitigate these risks.

Go to MyCompliance e-learning to start your cyber security induction.


Incident reporting

Report IT security incidents quickly so that damage to the University is minimised.


Antivirus software

Keep your devices protected and up-to-date with free McAfee antivirus products for students and staff.


Data security classifications

We have four levels to classify data based on the impact the data compromise will have.


Information security risk assessment (ISRA)

Risk assessing your datasets using the ISRA tool helps you to:

  • classify your dataset
  • choose the most appropriate storage and security controls for your data


Information for IT staff

Find out more about UIS' cyber security services, initiatives and pilot schemes, including the:

UIS Service Desk

Phone padded  Service status line: (01223 7)67999
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

UIS bITe-size bulletin

A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

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Latest news

New email address policy: an update from the Chair of the Information Services Committee

5 May 2022

This update from Professor Andy Neely was sent directly to Cambridge staff by email on Thursday 5 May 2022. Dear all, As Chair of the University’s Information Services Committee, I wrote to you in December 2021 with news about a new University policy on the allocation and management of email addresses. This relates to all...

We’re thinking creatively as part of Learning at Work Week – are you?

4 May 2022

Join us and start thinking creatively to enhance your work and problem-solving skills as part of the national campaign, Learning at Work Week from 16 to 20 May.

Wireless access point rental charge increases for 1 August 2022

3 May 2022

We’ve published details of the University Wireless Service’s access point rental charge increases, which will come into effect on 1 August 2022. We hope this helps institutions that rent access points from us to adjust their budget projections accordingly. Worldwide silicon chip shortages and growth in logistical costs...