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IT Help and Support

University Information Services

Studying at Cambridge

 

Security

 

Information security best practice for working from home

It's important you are compliant with data protection laws (GDPR/DPA 2018) while working remotely. Please read the important security guidance about working from home and keeping safe online to prevent compromising the security of the University's data.

 Read the guide

Storing and sharing personal data

It's vital to keep personal identifiable data safe when storing and sharing it. Find out more about the University's centrally managed data storage systems, including details of where the data is stored geographically, as well as general tips on how to share data securely.

 Find out more (you'll need to log in)

Antivirus software

All students and staff of the University and Colleges are entitled to a free copy of the McAfee antivirus software. This licence can also be freely used on staff home computers.

 Find out more

Staying safe online

Unfortunately, not everything on the internet is what it seems. Our handy online guide describes the most common types of scam used against students and staff at the University, and offers tips on how to avoid them. It includes sections on phishing, fake websites and passwords, malware, social media profiling and scams targeted towards new students.

 Read the guide

Online cyber security training

We've created a Moodle course that contains a series of short films and quizzes explaining different online safety issues, with lots of helpful hints and tips.

 Enrol in the course (you'll be redirected to Moodle, and will need to log in)

Incident reporting

Everyone can contribute towards improving cyber security by reporting IT incidents. These can take many forms, such as accidentally disclosing your password to a fake website, a personal data breach, suspected malware on your device or receiving a phishing email.

 Find out more

Computer Security Incident Response Team

The Computer Security Incident Response Team (CSIRT) is a team of IT security staff that co-ordinates the response to IT security incidents. It works directly with IT staff around the University..

 Find out more

University Card

The University Card is used to identify students and staff, as a 'key card' to gain access to most University buildings and for Library services. Find out more about how to apply for a card, card replacements and contacting your local card representative.

 Find out more

Information for institutions and IT staff

Find out more about UIS's cyber security services, initiatives and pilot schemes, including the Intrusion Prevention System, the Managed Firewall Service and the GDPR Systems Checklist.

 Find out more

UIS Service Status

Phone padded  Service status line: (01223) 463085
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

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RSS Feed Latest news

Bug in iOS 14 and iPadOS 14 that affects new VPN configurations

Sep 16, 2020

The latest release of Apple's iPad and iPhone operating systems, due out today, has a bug that requires users to follow a different process when setting up a new VPN configuration. It doesn’t affect existing configurations.

AirGroup functionality expanded on University Wireless Service

Sep 15, 2020

We’ve expanded AirGroup functionality on the University Wireless Service. AirGroup enables personal devices to discover and communicate with each other via Wi-Fi – for example, it allows you to use Airplay from your mobile devices to your Apple TV.

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