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IT Help and Support

University Information Services

Studying at Cambridge

 

Security

Cyber security awareness and training

We provide several ways for to increase your awareness and understanding of the risks of working and studying online, including handy guides, training videos and an e-learning resource.

 Online cyber security training (you'll need to log in to Moodle)

 MyCompliance e-learning platform

 Information security best practice for working from home

 Storing and sharing personal data

 Choosing a strong password

 Scams aimed at students 

 Read more guides

Antivirus software

All students and staff of the University and Colleges are entitled to a free copy of the McAfee antivirus software. This licence can also be freely used on staff home computers.

 Find out more

Incident reporting

Everyone can contribute towards improving cyber security by reporting IT incidents. These can take many forms, such as accidentally disclosing your password to a fake website, a personal data breach, suspected malware on your device or receiving a phishing email.

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Computer Security Incident Response Team

The Computer Security Incident Response Team (CSIRT) is a team of IT security staff that co-ordinates the response to IT security incidents. It works directly with IT staff around the University..

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University Card

The University Card is used to identify students and staff, as a 'key card' to gain access to most University buildings and for Library services. Find out more about how to apply for a card, card replacements and contacting your local card representative.

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Information for institutions and IT staff

Find out more about UIS's cyber security services, initiatives and pilot schemes, including the Intrusion Prevention System, the Managed Firewall Service and the GDPR Systems Checklist.

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UIS Service Status

Phone padded  Service status line: (01223 7)67999
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

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RSS Feed Latest news

Wireless service maintenance 08:00–09:00 Tuesday 9 March

Mar 04, 2021

The University Wireless Service will be undergoing maintenance between 08:00 and 09.00 on Tuesday 9 March. During this period, users may experience interrupted service to eduroam, the UniOfCam guest system, the UniOfCam-IoT system and local SSIDs.

CHRIS, ESS and UPS unavailable all day on Thursday 4 March

Feb 25, 2021

CHRIS, Employee Self-Service (ESS) and the University Payment System (UPS) will be unavailable all day on Thursday 4 March while we install the latest upgrade to the CHRIS system.

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