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IT Help and Support

University Information Services

Studying at Cambridge

 

Security

Staying safe online

Unfortunately, not everything on the internet is what it seems. Our handy online guide describes the most common types of scam used against students and staff at the University, and offers tips on how to avoid them. It includes sections on phishing, fake websites and passwords, malware, social media profiling and scams targeted towards new students.

 Read the guide

Online cyber security training

We've created a Moodle course that contains a series of short films and quizzes explaining different online safety issues, with lots of helpful hints and tips.

 Enrol in the course (you'll be redirected to Moodle, and will need to log in)

Antivirus software

All students and staff of the University and Colleges are entitled to a free copy of the McAfee antivirus software. This licence can also be freely used on staff home computers.

 Find out more

Storing and sharing personal data

It's vital to keep personal identifiable data safe when storing and sharing it. Find out more about the University's centrally managed data storage systems, including details of where the data is stored geographically, as well as general tips on how to share data securely.

 Find out more (you'll need to log in)

Incident reporting

Everyone can contribute towards improving cyber security by reporting IT incidents. These can take many forms, such as accidentally disclosing your password to a fake website, a personal data breach, suspected malware on your device or receiving a phishing email.

 Find out more

Cambridge Computer Emergency Response Team

The Cambridge Computer Emergency Response Team (CamCERT) co-ordinates the response to security incidents across the University. They provide advice, guidance and technical support, drawing upon a wide range of contacts and sources of information. This service is free to all students and staff.

 Find out more

University Card

The University Card is used to identify students and staff, as a 'key card' to gain access to most University buildings and for Library services. Find out more about how to apply for a card, card replacements and contacting your local card representative.

 Find out more

Information for institutions and IT staff

Find out more about UIS's cyber security services, initiatives and pilot schemes, including the Cyber Security Maturity Model, the Intrusion Prevention System, the Managed Firewall Service and the GDPR Systems Checklist.

 Find out more

Getting help


UIS Service Desk
General support queries

  Phone padded  (01223 7) 62999

UAS Service Desk
Administrative staff queries

  Phone padded  (01223 3) 32999

UIS bITe-size bulletin


A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

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UIS Service Status

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RSS Feed Latest news

Wi-Fi gets a boost at the Sidgwick Site

Feb 08, 2019

We've updated and expanded the Wi-Fi service at Sidgwick Site, increasing capacity and speed in lecture theatres, as well as adding outdoor coverage for the first time.

Call for MCS software requests

Jan 31, 2019

We're now accepting requests for new applications and to upgrade existing applications on the MCS for 2019–2020.

View all news