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IT Help and Support

University Information Services
 
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Cyber security awareness and training

Understand the risks of working and studying online and how to mitigate these risks.

 

Incident reporting

Report IT security incidents quickly so that damage to the University is minimised.

 

Antivirus software

Keep your devices protected with free McAfee antivirus products for students and staff.

 

Data security classifications

We have four levels to classify data based on the impact the data compromise will have.

 

Information security risk assessment (ISRA)

Risk assessing your datasets using the ISRA tool helps you to:

  • classify your dataset
  • choose the most appropriate storage and security controls for your data

 

Information for IT staff

Find out more about UIS' cyber security services, initiatives and pilot schemes, including the:

UIS Service Desk

Phone padded  Service status line: (01223 7)67999
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

UIS bITe-size bulletin

A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

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Latest news

New University Card Management System launches 15 September

18 August 2022

UIS will launch the new University Card Management System in September. We’re aiming for Thursday 15 September, however, this will be dependent on progress with printing the new student cards. The system will be down for a day. We will confirm the date nearer the time. Once the new system is live, Card Reps will be using...

MCS Linux service deprecated

17 August 2022

We have deprecated the MCS Linux service because of technical and resource constraints. At its peak, MCS Linux accounted for only 2% of MCS machines deployed, and use of this service has declined steadily in recent years. Unfortunately, we have had to remove the Linux part of the service because of unforeseen technical...

New cloud research platform service from UIS

15 August 2022

Amazon Web Services (AWS) and RONIN available via UIS UIS is pleased to announce that access to Amazon Web Services (AWS) and RONIN are now available through a new University-provided cloud research platform service. If you would like to join the increasing number of Cloud users and to save around 11% on list prices for...