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Joining the Scheme

Anybody who supports other users and solves their IT problems for at least part of their normal work may apply to become a member of the scheme. If the request is approved a formal invitation will be issued.

Some new members of staff will find that an invitation is emailed to them shortly after appointment. However, this is only likely to happen if UIS has been informed about them.

Others should contact the IT Community Development Managers at techlink-admin@ucs.cam.ac.uk for more information, and give reasons for wishing to apply (it may save time to mention whether there is someone, such as a line manager or administrative officer, who can provide confirmation of status). It is also much appreciated if notification of changes or termination of appointment is sent to the same address.

UIS Service Status

Phone padded  Service status line: (01223) 463085
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Wireless Service unavailable 08:00–09:00 Tuesday 7 July

Jul 02, 2020

The University Wireless Service will be unavailable between 08:00 and 09:00 on Tuesday 7 July while we apply an essential software upgrade. During this period, users will be unable to connect to eduroam, the UniOfCam guest system and local SSIDs.

Retirement of UIS Windows Software Update Service (WSUS) on 30 June

Jun 26, 2020

We need to accelerate our original plan and fully decommission the Windows Software Update Service (WSUS) server on 30 June, rather than the 1 September, due to security concerns and the need to prioritise our resources to support the University.

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