skip to content

IT Help and Support

University Information Services

Teaching Facility Updates

From September 2021 Titan 1 and Titan 2, Phoenix 1 and Phoenix 2, plus 17 Mill Lane are being managed by Student Operations and Estate Management.

The Titan Teaching rooms 1 & 2 are currently available to book as a single 60 seater non computer based facility, with an instructor machine, projector and sound system. Should instructors wish students to use their own laptops, students can connect their own laptops to wifi and power outlets.

Bookings can be made via Booker

AV Equipment

The AV Equipment is supported by University of Cambridge AV Services. For any issues with AV equipment, or other issues related to the room during the session, in the first instance please contact Facilities Management on ex 38275. 

Tel: 01223 (3)30463 


Instructor Machines

The instructor machines (logins, hardware and software) are managed by UIS Desktop Services.

Tel: 01223 332999 


Instructors are advised to review the Titans Instructors Handbook in advance of their course. The Handbook can be downloaded PDF icontitans_handbook.pdf

Phoenix 1, Phoenix 2 and 17 Mill Lane are no longer in service as IT teaching facilities.  

Phone padded  Service status line: (01223 7)67999
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

UIS bITe-size bulletin

A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

Sign up >

Latest news

DS-Print: new print queue management tool now available

3 December 2021

Print Deploy, the new print queue deployment tool, is now available for Windows devices when using DS-Print. It lets users manage their own print queues, and local IT staff can also target print queues to users. It automatically installs the required print drivers, and supports both the Local and Common Balance, which...

KMS moves to a new server

3 December 2021

The University's Microsoft Key Management Services (KMS) has moved to a new server. KMS enables activation of Windows operating systems and Office products purchased through the University's volume licensing agreement. We will shortly be retiring the ‘csx’ namespace, so the server has changed from

Moodle offline for upgrade during 06:00–12:00 on Tuesday 11 January

1 December 2021

Moodle, the University’s virtual learning environment, will be unavailable from 06:00 to 12:00 on Tuesday 11 January while we upgrade it to version 3.9. The upgrade will introduce several improvements and new features, including: improved forum interface with in-page replies and private reply option CRSids will be visible...