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IT Help and Support

University Information Services
 

Teaching Facility Updates

From September 2021 Titan 1 and Titan 2, Phoenix 1 and Phoenix 2, plus 17 Mill Lane are being managed by Student Operations and Estate Management.

The Titan Teaching rooms 1 & 2 are currently available to book as a single 60 seater non computer based facility, with an instructor machine, projector and sound system. Should instructors wish students to use their own laptops, students can connect their own laptops to wifi and power outlets.

Bookings can be made via Booker

AV Equipment

The AV Equipment is supported by University of Cambridge AV Services. For any issues with AV equipment, or other issues related to the room during the session, in the first instance please contact Facilities Management on ex 38275. 

Tel: 01223 (3)30463 

Email: avteam@admin.cam.ac.uk 

Instructor Machines

The instructor machines (logins, hardware and software) are managed by UIS Desktop Services.

Tel: 01223 332999 

Email: servicedesk@uis.cam.ac.uk 

Instructors are advised to review the Titans Instructors Handbook in advance of their course. The Handbook can be downloaded PDF icontitans_handbook.pdf

Phoenix 1, Phoenix 2 and 17 Mill Lane are no longer in service as IT teaching facilities.  

UIS Service Desk

Phone padded  Service status line: (01223 7)67999
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

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