skip to content

IT Help and Support

University Information Services
 

 

These facilities are currently closed.

We regret that all face-to-face training has been suspended for the foreseeable future. If you have any queries, please contact .

UIS Training Services has five training facilities that can be hired if available.

All training facilities are equipped with an instructor machine, projectors, sound systems, microphones and induction loops.

  Titan Rooms Phoenix Rooms  
   T1 T2 P1 P2 17 Mill Lane
MCS Windows/Linux
Workstations  
40 40 25 4 12
MCS Mac Workstations Red cross Red cross Red cross 15 Red cross
Instructor PCs (MCS) 2 2 2 1
(Mac)
1
Instructor PCs (ACN) Red cross Red cross Red cross Red cross 1
Projectors 2 2 2 1 1
Sound System Tick Tick Tick Tick Red cross
Desk Microphone Tick Tick Tick Tick Red cross
Lapel Microphone Tick Tick Tick Red cross Red cross
Wireless Access (eduroam) Tick Tick Tick Tick Tick
Whiteboard Tick Tick Red cross Tick Tick
Flipcharts Red cross Red cross Red cross Red cross Red cross
Connectivity for presenter's laptop to projector (HDMI / VGA / Thunderbolt) Tick Tick Tick Tick Red cross
Printer Tick Tick Tick Tick Tick
MFD (Multi-Functional Device - Printer/Scanner/Copier) Red cross Red cross Red cross Tick Red cross
Scanner (connected to PC) 1 1 Red cross 3 Red cross
Induction Loop Tick Tick Tick Tick Tick

 

Induction to the training facilities

Lecturers/Trainers/Presenters that have not used the venue before or in the last year must attend a room induction within two weeks of the course, as operational support is not supplied during the course unless in an emergency.

MCS software

In general, bookings can only be made if the software required for the course is currently installed on the MCS workstations and the course lecturer and students are eligible to use the software under its license agreement.

Please refer to Software on the MCS for a list of software currently available on the MCS.

MCS user accounts

Each teaching room has a number of workstations with MCS software installed. Access to the workstations is gained by existing personal MCS accounts or, for the purpose of a course, by temporary course identifiers. If course identifiers are required this must be requested at the time of booking. Typically, Departments ask their students to use their own MCS accounts. If this is the case, please remind them to have their MCS password handy.

MCS filespace

Any files that need to be copied to the workstations must be supplied in advance of the course.

Hire fees

Facility bookings incur a sliding scale charge dependent on the usage volume. A price will be supplied after we receive your initial booking or contact for further details.

VAT

  • Bookings from University Departments do not incur VAT.
  • Bookings from all non-University Departments including Colleges, Affiliated Institutions and Student Societies are subject to VAT; prices are quoted exclusive of VAT.

How to book a training facility

If the software is installed on the MCS, and you would like to book a UIS Training and Teaching Facility, please complete one of our online booking forms:

UIS Service Desk

UIS Service Status

Phone padded  Service status line: (01223 7)67999
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

UIS bITe-size bulletin

A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

Sign up >

Latest news

New digital certificate service launched

30 July 2021

We've launched a new digital certificate service, and are now onboarding institutions and IT staff. The new Jisc-based service enables IT staff to create and manage a broader range of certificates (TLS, client and code signing) in minutes and at no cost to their institution. Comparing the old and new certificate services...

Moodle maintenance Tuesday 3 August 07:00-09:00

28 July 2021

The Moodle service will be subject to interruption on Tuesday 3 August 07:00–09:00 due to essential maintenance. While Moodle is unavailable, users will not be able to log in to the Panopto cloud service. Panopto recordings can still be made offline for later upload. If you have any questions, please contact the Moodle...

Internet Explorer 11 will no longer be supported by Microsoft 365 apps and services from 17 August 2021

23 July 2021

Microsoft has announced that from 17 August 2021, all Microsoft 365 apps and services will no longer support Internet Explorer 11 (IE11). This follows Microsoft’s announcement last November that Microsoft Teams would no longer support IE11. After 17 August 2021, you'll have a degraded experience or will be unable to...