skip to content

IT Help and Support

University Information Services

Teaching Facility Updates

From September 2021 Titan 1 and Titan 2, Phoenix 1 and Phoenix 2, plus 17 Mill Lane are being managed by Student Operations and Estate Management.

The Titan Teaching rooms 1 & 2 are currently available to book as a single 60 seater non computer based facility, with an instructor machine, projector and sound system. Should instructors wish students to use their own laptops, students can connect their own laptops to wifi and power outlets.

Bookings can be made via Booker

AV Equipment

The AV Equipment is supported by University of Cambridge AV Services. For any issues with AV equipment, or other issues related to the room during the session, in the first instance please contact Facilities Management on ex 38275. 

Tel: 01223 (3)30463 


Instructor Machines

The instructor machines (logins, hardware and software) are managed by UIS Desktop Services.

Tel: 01223 332999 


Instructors are advised to review the Titans Instructors Handbook in advance of their course. The Handbook can be downloaded PDF icontitans_handbook.pdf

Phoenix 1, Phoenix 2 and 17 Mill Lane are no longer in service as IT teaching facilities.  

UIS Service Desk

Phone padded  Service status line: (01223 7)67999
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

UIS bITe-size bulletin

A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

Sign up >

Latest news

Change to Raven login screen from Tuesday 14 February

26 January 2023

New login screen for current University members The login screen for Raven-protected websites and applications will change from Tuesday 14 February for current members of the University. It will become the same screen most of you are already familiar with from logging in to your University Microsoft account to access, for...

Changes to Microsoft Stream video sharing from Tues 07 Feb

26 January 2023

26 January 2023 What’s happening UIS is disabling uploads to Microsoft Stream (Classic), the old version of the video sharing app, on Tuesday 07 February. The new version is called Stream (on SharePoint). Teams meeting recordings are already being automatically saved to Stream (on SharePoint). More information: Stream (on...

Institutional File Storage (IFS) service release new features to Self-Service Gateway

18 January 2023

18 January 2023 Several new features are now live on the Self-Service Gateway run by the Institutional File Storage (IFS) service. IFS is a service for institutions to store and share everyday documents with colleagues. IFS Data Owners and Data Managers can use the Self-Service Gateway  portal to buy and administer storage...