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IT Help and Support

University Information Services

Computer Security Incident Response Team (CSIRT)

The Computer Security Incident Response Team (CSIRT) is a team of IT security staff that co-ordinates the response to IT security incidents. It works directly with IT staff around the University.

Cyber security testing services

UIS operates a penetration and security testing capability to support institutions in the University. Security testing is an effective way to identify flaws and exposures in technical systems and in information-handling processes, and thereby to get advance warning of potential problems before they occur and cause disruption.

Minimum security requirements for systems and services

The minimum security requirements for systems and services are known in UIS as security non-functional requirements (S-NFRs) and are part of the full non-functional requirements (NFRs) set by the Technical Design Authority (TDA) for all new systems and services, as well as changes to current systems and services. These requirements will help service owners, project and technical leads implement effective security standards for their services. Find out if your new or existing system meets the security requirements.

Managed Firewall Service

UIS's Managed Firewall Service gives you control over who accesses your institution's resources via the internet, so you can protect your private network while meeting your users' needs. It can be tailored to your institution's specific requirements, and it is delivered as a fully managed service.

Intrusion Prevention System

The Intrusion Prevention System (IPS) inspects all data that crosses the network boundary between the Cambridge University Data Network (CUDN) and Janet, detecting and blocking malicious network traffic.

UK GDPR systems checklist

Check how well your system complies with the UK's General Data Protection Regulation (UK-GDPR). Use one of these checklists to measure your system's compliance.


Cyber security special interest groups and threat intelligence sites

Keep informed of the latest cyber threats. Find links to special interest groups for information and cyber security, alongside some of the best threat intelligence sites.

Information and Cyber Security Strategy

Read the strategy for the next 3 years for information and cyber security at the University of Cambridge.

UIS Service Desk

Phone padded  Service status line: (01223 7)67999
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

UIS bITe-size bulletin

A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

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You can read previous editions of bITe-size.

Latest news

Delivering network connectivity for the Cambridge Half Marathon

9 March 2023

Richard Davies from the Granta Backbone Network (GBN) team and Craig Faux from the Networks team, worked together to help deliver network connectivity for the Cambridge Half Marathon that took place this past weekend. The University has been assisting the Council with delivering network connectivity for the Cambridge Half...

Changes to Google Workspace accounts from March

23 February 2023

15 February 2023 We are preparing to delete UIS managed Google Workspace accounts for users that have left the University to maintain system performance and security and reclaim file space ahead of Google introducing file space quotas. When a user leaves the University, their account is flagged as cancelled in Lookup and...

Wireless Service maintenance in March and April 2023

21 February 2023

We’ll be carrying out essential maintenance on the University Wireless Service in March and April 2023 to pave the way for its continued growth. Three phases of work in March and April 1. Tuesday 21 March, 8:00 to 9:00 You might experience interruptions to the UniOfCam-IoT service during the maintenance period. You might...