skip to content

IT Help and Support

University Information Services
 

Intrusion Prevention System

 

The Intrusion Prevention System (IPS) inspects all data that crosses the network boundary between the Cambridge University Data Network (CUDN) and Janet, detecting and blocking malicious network traffic.

Read More…

 

Managed Firewall Service

 

UIS's Managed Firewall Service gives you control over who accesses your institution's resources via the internet, so you can protect your private network while meeting your users' needs. It can be tailored to your institution's specific requirements, and it is delivered as a fully managed service.

Read More…

 

GDPR Checklist

 

The GDPR Checklist aims to help institutions measure how well their systems comply with the European Union's General Data Protection Regulation (GDPR).

Read More…

 

Service Security Model

 

The Service Security Model is a set of standards that every new and established technology service should meet, to ensure its security.

Read More…

 

Information Security Risk Assessment

 

The Information Security Risk Assessment (ISRA) will help PIs, DAs, heads of offices and directors of institutions assess the risks to their information assets and datasets.

Read More…

 

Phone padded  Service status line: (01223 7)67999
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

UIS bITe-size bulletin

A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

Sign up >

Latest news

Your University GoogleDrive: 20GB quota limit from December 2022

19 January 2022

Google is replacing its G Suite for Education model licensing model in October 2022. As a result, there will be a new limit of 20GB on personal GoogleDrive spaces provided with G Suite@Cambridge accounts. If your GoogleDrive usage exceeds 20GB after 1 December 2022, your University account GoogleDrive will become read-only until your usage is brought below 20GB.

Moodle offline for upgrade during 06:00–12:00 on Tuesday 11 January

10 January 2022

Moodle will be unavailable from 06:00 to 12:00 on Tuesday 11 January while we upgrade it to version 3.9. During the upgrade, you won’t be able to view or upload sessions on Panopto because access is managed via your Moodle login. Assessment Moodle, ICE Moodle and Clinical School Moodle users will be unaffected. An outline...

HEAT authentication method changing to Azure on 13 January

7 January 2022

We're changing the authentication method for the IT service management system, HEAT, to Microsoft Azure on Thursday 13 January 2022. What is changing? You should continue to use the same URL for accessing HEAT: https://uniofcam.saasiteu.com. However, the 'Sign in' screen you'll be directed to will look slightly different,...