skip to content

IT Help and Support

University Information Services
 

Computer Security Incident Response Team (CSIRT)

The Computer Security Incident Response Team (CSIRT) is a team of IT security staff that co-ordinates the response to IT security incidents. It works directly with IT staff around the University.

 

Managed Firewall Service

UIS's Managed Firewall Service gives you control over who accesses your institution's resources via the internet, so you can protect your private network while meeting your users' needs. It can be tailored to your institution's specific requirements, and it is delivered as a fully managed service.
 
 

Security Non-functional Requirements

The security non-functional requirements (S-NFRs) are the UIS minimum security requirements for services. These requirements will help service owners, project and technical leads implement effective security standards for their services. Find out if your new or existing system meets the security requirements.

 

Intrusion Prevention System

The Intrusion Prevention System (IPS) inspects all data that crosses the network boundary between the Cambridge University Data Network (CUDN) and Janet, detecting and blocking malicious network traffic.

 

GDPR Checklist

The GDPR Checklist aims to help institutions measure how well their systems comply with the UK's General Data Protection Regulation (UK-GDPR).

 

The Information Security Risk Assessment (ISRA) will help PIs, DAs, heads of offices and directors of institutions assess the risks to their information assets and datasets.

 

UIS Service Desk

Phone padded  Service status line: (01223 7)67999
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

UIS bITe-size bulletin

A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

Sign up >

Latest news

Jackdaw upgrade on Monday 18 July – other systems will not get updated user data

5 July 2022

Jackdaw, the University’s user information database, will be taken offline between 09:00 and 18:00 on Monday 18 July. Systems taking data from Jackdaw will not receive updates while the upgrade is happening.

Apps Anywhere (Citrix) virtual desktop service closing in September

29 June 2022

As part of our review of managed desktop provision, UIS has decided not to continue providing its Citrix-based 'Apps Anywhere' virtual desktop service. The University’s needs have changed significantly since we purchased Citrix licences 3 years ago. Widespread adoption of laptops and collaboration tools such as Microsoft...

UDN border router upgrades and IPS config changes coming in July

24 June 2022

What's happening The primary router connecting the University Data Network (UDN) to Janet will be replaced with new equipment on Tuesday, 12 July from 07:30. If we encounter problems that can’t be resolved by 08:30, we will back out the replacement and revert to the previous router. In this scenario, we will try again on...