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IT Help and Support

University Information Services

Computer Security Incident Response Team (CSIRT)

The Computer Security Incident Response Team (CSIRT) is a team of IT security staff that co-ordinates the response to IT security incidents. It works directly with IT staff around the University.

Cyber security testing services

UIS operates a penetration and security testing capability to support institutions in the University. Security testing is an effective way to identify flaws and exposures in technical systems and in information-handling processes, and thereby to get advance warning of potential problems before they occur and cause disruption.

Minimum security requirements for systems and services

The minimum security requirements for systems and services are known in UIS as security non-functional requirements (S-NFRs) and are part of the full non-functional requirements (NFRs) set by the Technical Design Authority (TDA) for all new systems and services, as well as changes to current systems and services. These requirements will help service owners, project and technical leads implement effective security standards for their services. Find out if your new or existing system meets the security requirements.

Managed Firewall Service

UIS's Managed Firewall Service gives you control over who accesses your institution's resources via the internet, so you can protect your private network while meeting your users' needs. It can be tailored to your institution's specific requirements, and it is delivered as a fully managed service.

Intrusion Prevention System

The Intrusion Prevention System (IPS) inspects all data that crosses the network boundary between the Cambridge University Data Network (CUDN) and Janet, detecting and blocking malicious network traffic.

UK GDPR systems checklist

The UK GDPR systems checklist aims to help institutions measure how well their systems comply with the UK's General Data Protection Regulation (UK-GDPR).

Cyber security special interest groups and threat intelligence sites

Links to special interest groups for information and cyber security, alongside some of the best threat intelligence sites.

Information and Cyber Security Strategy

Read the strategy for the next 3 years for information and cyber security at the University of Cambridge.

UIS Service Desk

Phone padded  Service status line: (01223 7)67999
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

UIS bITe-size bulletin

A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

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Latest news

DS-Print: Resolved - difficulties purchasing Common Balance credit

22 November 2022

The problem affecting users topping up their Common Balance for DS-Print using eCredit has been fixed by our external payment provider. Affected users should now be able to add credit to their account and no longer receive an error message after submitting their credit/debit card details.

Exchange Online first contact safety tip enabled

18 November 2022

We enabled a feature in Exchange Online on 11 November to help prevent phishing attacks. A ‘first contact’ safety tip is displayed when you receive an email from someone you don’t usually receive messages from. The tip displays the sender's full email address for a visual verification and a ‘Learn why’ link to a ‘protect...

UIS support data networking and managed services for institute’s sustainable retrofit 

16 November 2022

The Cambridge Institute for Sustainability Leadership has moved from their old offices that were spread around the city into the recently refurbished Entopia Building. The move puts all the Cambridge-based CISL staff and partners under one roof for the first time in the institute’s history. The Entopia Building is also...