You should use the geteduroam app, downloadable from the Play Store to configure eduroam.
You can connect to eduroam using the manual instructions if your device is unable to connect using the geteduroam app. You may need to use these manual instructions if:
- you have tried using the geteduroam app but it did not work
- you have an Android device that is over 5 years
- you are running Android 7 or below (you can check which version of the Android operating system you have by going to Settings > About Phone).
Before you begin, make sure you are in a location where the eduroam wireless network is available.
Set up eduroam using the geteduroam Android app
You might find it easier to open these instructions on a different device than the one you are setting up. This allows you to refer to the instructions while you’re going through each step.
These instructions were written using a Google Pixel 6 running Android 12.
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Make sure you’re online. You need to connect to an existing internet connection on your Android device. You can connect via UniOfCam-Guest or your mobile network.
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Create a new network access token for your Android device. You need to create a separate token for each of your devices. Use a meaningful username such as CRSid+phone@cam.ac.uk. You will need to include the '+' symbol when you create your username and use lower case. Keep the window with the new network access token open as you will need this when you are asked to enter a username and password later.
Create a new network access token on the Networks Access Token website.
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Remove the existing ‘eduroam CAT’ app and associated configuration files if you have previously downloaded this to your phone, If you have not used the 'eduroam CAT' app previously, please skip to step 4.
If you’ve set up a manual eduroam previously you need to delete this. Go to ‘Settings’ then ‘Wi-Fi’. Select and hold ‘eduroam’ for several seconds. If the option to ‘Forget network’ appears, select it and continue.
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Install the geteduroam app. Open 'Play Store' from your Apps list and search for "geteduroam". Select ‘Install’.
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Select ‘Open’ once the app has completed the installation.
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In the ‘Select an institution’ search box type "University of Cambridge".
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Select ‘University of Cambridge’ from the drop-down list and then select ‘Next’.
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Enter the network access token username and password you created in step 2. Your username should be in the format CRSid+device@cam.ac.uk, for example, abc123+myworkpc@cam.ac.uk. Select ‘Connect to Network’.
If you receive an error saying that a Screen lock is required then you will need to set one (even if only temporarily while completing this process). Go to Settings > Security > Screen lock (or similar) and set a PIN, Pattern or another authentication mode. Once this is done the app should successfully complete the installation of the certificate (you will be prompted for the new Screen lock authentication details).
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You should see a message which says 'Wi-Fi is now configured on your device.' Select 'OK'. You can close the app now but do not delete it as eduroam will stop working.
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Your device should now be connected to eduroam. You can check this by navigating to your network settings > Wi-Fi.
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Select the cog next to ‘eduroam’ and toggle the 'Auto-connect setting' on to ensure your device automatically connects to eduroam. Disable this setting for UniOfCam-Guest if you used it while setting up eduroam.
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Finally, forget the UniOfCam-Guest network, if used during the set-up steps.
Your device should now automatically connect to eduroam wifi whenever an access point is in range.
Get help
If you're still unable to connect, please look through our troubleshooting guide or contact the Service Desk: servicedesk@uis.cam.ac.uk. You can also try to configure your Android device manually.