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Raven login required to watch the video. If you have problems, you can view this video on the SMS:


  1. Log in to the University Card Management System.
  2. Open the Cardholder's record (instructions).
  3. Click the down arrow on the right of the Pending Card request to expand the information.
  4. Click Cancel Card Request. 
  5. You can type a note in the pop-up dialog box if you want, for example, 'accidental request'.
  6. Click Accept.
  7. The pending request now shows the Workflow State as 'Cancelled'.