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IT Help and Support

University Information Services

Studying at Cambridge

 

Contact us

Opening times and contact information for the Roger Needham Building and service desks, as well as the finance, HR and communications teams.

Reception

University Information Services (UIS)
Roger Needham Building
7 JJ Thomson Avenue
Cambridge
CB3 0RB

Map location  University Map and directions

clock  Monday–Friday 08:30–17:00

PhoneIcon  01223 337733

  

fax machine  01223 334679

 

IT support Service Desks

Service desk

Opening times
Monday–Friday

Contact details

Main

clock  08:30–17:00

PhoneIcon  01223 332999

  

User Admin

clock  08:30–17:00

PhoneIcon  01223 334680

  

CamSIS

clock  08:30–17:00

PhoneIcon  01223 764999

  

CHRIS

clock  09:00–17:00

PhoneIcon  01223 760999

  

HR Systems

clock  09:00–13:00
      14:00–17:00

PhoneIcon  01223 760999

  

Moodle

clock  09:00–17:00

  

Local support is also available at:

Research Administration Systems

clock  08:30–16:30

  

Local support for X5 is available from your Departmental Administrator or Research Support Advisor.

Research Computing Services

clock  09:00–17:00

PhoneIcon  01223 763517

  

Research Data Storage Services

clock  09:00–17:00

PhoneIcon  01223 763517

  

UFS

clock  Mon–Thu:
      08:30–17:15
      Fri:
      08:30–16:45

PhoneIcon  01223 765999

  

University
Card Office

clock  09:00–13:00 
      14:00–16:30

TEMPORARY CLOSURE 4-8 November 2019

PhoneIcon  01223 766908

  

Alumni Email Helpdesk

 clock  08:00–17:00

PhoneIcon  01223 330098

 

 

Other contacts

Communications Office

Finance Manager

  01223 334646

Finance Office

PhoneIcon  01223 334612

  

Printroom Services

PhoneIcon  01223 334727

 

Software Distribution

  

Videoconferencing

  

UIS Service Desk


  Phone padded  01223 332999

UIS Service Status

Phone padded  Service status line: (01223) 463085
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

UIS bITe-size bulletin


A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

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RSS Feed Latest news

Wireless service maintenance on 13 and 19 November

Nov 12, 2019

The Wireless Service will be subject to interruption between 07:30 and 09:00 on Wednesday 13 and Tuesday 19 November while we carry out essential maintenance.

Windows 7 end-of-life countdown: 2 months to go

Nov 01, 2019

There are only 2 months left until Windows 7 reaches end of life, after which Microsoft will no longer supply security updates and bug fixes for the operating system.

View all news