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IT Help and Support

University Information Services

Studying at Cambridge

 

Contact us

Opening times and contact information for the Roger Needham Building and service desks, as well as the finance, HR and communications teams.

Reception

University Information Services (UIS)
Roger Needham Building
7 JJ Thomson Avenue
Cambridge
CB3 0RB

Map location  University Map and directions

clock  Monday–Friday 08:30–17:00

PhoneIcon  01223 (3)34600

  

fax machine  01223 (3)34679

 

IT support Service Desks

Service desk

Opening times
Monday–Friday

Contact details

Main

clock  08:30–17:00

PhoneIcon  01223 (7)62999

  

UAS

clock  08:30–17:00

PhoneIcon  01223 (3)32999

  

CamSIS

clock  08:30–17:00

PhoneIcon  01223 (7)64999

  

CHRIS

clock  09:00–17:00

PhoneIcon  01223 (7)60999

  

HR Systems

clock  09:00–13:00
      14:00–17:00

PhoneIcon  01223 (7)60999

  

Moodle

clock  09:00–17:00

  

Local support is also available at:

Research Administration Systems

clock  08:30–16:30

  

Local support for X5 is available from your Departmental Administrator or Research Support Advisor.

Research Computing Services

clock  09:00–17:00

PhoneIcon  01223 (7)63517

  

Research Data Storage Services

clock  09:00–17:00

PhoneIcon  01223 (7)63517

  

UFS

clock  Mon–Thu:
      08:30–17:15
      Fri:
      08:30–16:45

PhoneIcon  01223 (7)65999

  

University
Card Office

clock  09:00–13:00 
      14:00–16:30

PhoneIcon  01223 (7)66908

  

Alumni Email Helpdesk

 clock  08:00–17:00

PhoneIcon  01223 (3)30098

 

 

Other contacts

Communications Office

Finance Manager

  01223 (3)34646

Finance Office

PhoneIcon  01223 (3)34512

  

HR Manager
(currently vacant)

PhoneIcon 

 

Printroom Services

PhoneIcon  01223 (3)34727

 

Software Distribution

  

Videoconferencing

  

Getting help


UIS Service Desk
General support queries

  Phone padded  (01223 7) 62999

UAS Service Desk
Administrative staff queries

  Phone padded  (01223 3) 32999

UIS bITe-size bulletin


A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

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UIS Service Status

Phone padded  Service status line: (01223) 463085
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RSS Feed Latest news

University Wireless Service maintenance 07:00–09:00 Wednesday 20 March

Mar 15, 2019

The University Wireless Service (eduroam and UniOfCam) will be subject to interruptions between 07:00 and 09:00 on Wednesday 20 March, while we investigate the problems that occurred during this week’s fail-over test.

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