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IT Help and Support

University Information Services

Studying at Cambridge

 

Contact us

Opening times and contact information for the Roger Needham Building and service desks, as well as the finance, HR and communications teams.

Reception

University Information Services (UIS)
Roger Needham Building
7 JJ Thomson Avenue
Cambridge
CB3 0RB

Map location  University Map and directions

clock  Monday–Friday 08:30–17:00

PhoneIcon  01223 337733

  

fax machine  01223 334679

 

IT support Service Desks

Service desk

Opening times
Monday–Friday

Contact details

Main

clock  08:30–17:00

PhoneIcon  01223 332999

  

User Admin

clock  08:30–17:00

PhoneIcon  01223 334680

  

CamSIS

clock  08:30–17:00

PhoneIcon  01223 764999

  

CHRIS

clock  09:00–17:00

PhoneIcon  01223 760999

  

HR Systems

clock  09:00–13:00
      14:00–17:00

PhoneIcon  01223 760999

  

Moodle

clock  09:00–17:00

  

Local support is also available at:

Research Administration Systems

clock  08:30–16:30

  

Local support for X5 is available from your Departmental Administrator or Research Support Advisor.

Research Computing Services

clock  09:00–17:00

PhoneIcon  01223 763517

  

Research Data Storage Services

clock  09:00–17:00

PhoneIcon  01223 763517

  

UFS

clock  Mon–Thu:
      08:30–17:15
      Fri:
      08:30–16:45

PhoneIcon  01223 765999

  

University
Card Office

clock  09:00–13:00 
      14:00–16:30

TEMPORARY CLOSURE 4-8 November 2019

PhoneIcon  01223 766908

  

Alumni Email Helpdesk

 clock  08:00–17:00

PhoneIcon  01223 330098

 

 

Other contacts

Communications Office

Finance Manager

  01223 334646

Finance Office

PhoneIcon  01223 334612

  

Printroom Services

PhoneIcon  01223 334727

 

Software Distribution

  

Videoconferencing

  

UIS Service Desk


  Phone padded  01223 332999

UIS Service Status

Phone padded  Service status line: (01223) 463085
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

UIS bITe-size bulletin


A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

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RSS Feed Latest news

Lecture capture: Panopto planned maintenance on Saturday 4 January

Dec 09, 2019

Lecture capture recordings will be unavailable during the evening of Saturday 4 January 2020 because Panopto is undergoing an upgrade.

Major upgrade to the phone system during 28–29 December

Dec 09, 2019

The University phone service will be disrupted on Saturday 28 and Sunday 29 December while we perform the annual upgrade of the system's core software.

View all news