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The University Managed Desktop (UMD) service provides central management of Windows and Apple devices as well as remote access to a virtual Windows environment.

NOTE: This new service is currently in pre-release phase. The different components of the service will be deployed in stages.
 

What is the UMD service?

A centrally provided paid-for service offering standardised applications, printing and file services, available for use across university-owned machines:

There are multiple components to the UMD service to suit differing requirements:

  • AppsAnywhere – remote access to a virtual Windows workpsace and software applications using any device connected to the internet
  • UMD Windows – managed Windows workspace for University-owned devices
  • UMD macOS – managed macOS workspace for University-owned devices
  • UMD iOS – managed iOS devices that are owned by the University.

What are the benefits?

  • Use of Raven password (as used by Office 365 and others) simplifies the user experience
  • Configuration (e.g. of printers and network shares) is applied automatically
  • Integration with Blue AD and the Institutional File Store (IFS)
  • Improved security of both hardware and software
  • Significantly decreases the need for on-site support for users with the associated delays, Remote support options improved
  • New device setup faster and standardised with less user intervention

How do I access it?

This service is charged to institutions as follows:

  • £25/month Virtual Windows environment 
  • £10/month per macOS device
  • £3/month per iOS device
     

Contact point for enquiries

 

UIS Service Desk

UIS Service Status

Phone padded  Service status line: (01223 7)67999
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

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