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University Information Services

Studying at Cambridge


University Managed Device (UMD) Service

The University Managed Device (UMD) Service provides central management of Windows and Apple devices as well as a virtual environment.
      NOTE: This new service is currently in pre-release phase. The different components of the service will be deployed in stages, starting with the Windows Virtual Environment in Summer 2020.

What is the UMD Service?

A centrally provided paid-for service offering standardised applications, printing and file services, available for use across university-owned machines.

There are multiple components to the UMD service to suit differing requirements:

What are the benefits?

  • Use of UIS Password (as used by Raven, Office 365 and others) simplifies the user experience
  • Integration with Blue AD and IFS
  • Improved security of both hardware & software
  • Configuration such as printers, network shares can be applied automatically
  • Significantly decreases the need for on-site support for users with the associated delays, Remote support options improved
  • New device setup faster and standardised with less user intervention

How do I access it?

Chargeable service at the institutional level

  • £20/month for Windows/MacOS
  • £25/month Virtual Windows environment 
  • £3/month iOS devices

Contact point for enquiries


UIS Service Status

Phone padded  Service status line: (01223) 463085
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

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Retirement of UIS Windows Software Update Service (WSUS) on 30 June

Jun 26, 2020

We need to accelerate our original plan and fully decommission the Windows Software Update Service (WSUS) server on 30 June, rather than the 1 September, due to security concerns and the need to prioritise our resources to support the University.

The University Card Service will reopen with a limited service on Wednesday 1 July

Jun 25, 2020

The University Card Service is preparing to reopen on Wednesday 1 July, following the easing of lockdown restrictions.

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