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University Managed Desktop (UMD) service

The University Managed Dekstop (UMD) service provides central management of Windows and Apple devices as well as a virtual environment.
      NOTE: This new service is currently in pre-release phase. The different components of the service will be deployed in stages.


What is the UMD service?

A centrally provided paid-for service offering standardised applications, printing and file services, available for use across university-owned machines.

There are multiple components to the UMD service to suit differing requirements:

What are the benefits?

  • Use of UIS Password (as used by Raven, Office 365 and others) simplifies the user experience
  • Configuration (e.g. of printers and network shares) is applied automatically
  • Integration with Blue AD and the Institutional File Store (IFS)
  • Improved security of both hardware and software
  • Significantly decreases the need for on-site support for users with the associated delays, Remote support options improved
  • New device setup faster and standardised with less user intervention

How do I access it?

Chargeable service at the institutional level

  • £25/month Virtual Windows environment 
  • £10/month/MacOS device
  • £3/month/iOS device

Contact point for enquiries

 

UIS Service Status

Phone padded  Service status line: (01223 7)67999
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

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