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IT Help and Support

University Information Services
 

UIS hosting service

The UIS Hosting Service allows institutions to have their servers hosted in a UIS-managed data centre environment. Several sites are available with a range of facilities to suit your requirements.
 

Amazon Web Services

Amazon Web Services (AWS) are available to University Institutions wishing to adopt cloud-based infrastructure. This is a chargeable service provided under a UIS framework agreement.

 

Get Amazon Web Services in our cloud research platform and manage them using RONIN

Our cloud research platform gives you flexible cloud infrastructure. Manage your resources using RONIN.
 

Google Cloud for University members

Google Cloud service is available for all members of the University. Invoice-based billing is available for University institutions, while individuals can make use of the unbilled project provision.

 

UIS Service Desk

Phone padded  Service status line: (01223 7)67999
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

UIS bITe-size bulletin

A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

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You can read previous editions of bITe-size.

Latest news

Delivering network connectivity for the Cambridge Half Marathon

9 March 2023

Richard Davies from the Granta Backbone Network (GBN) team and Craig Faux from the Networks team, worked together to help deliver network connectivity for the Cambridge Half Marathon that took place this past weekend. The University has been assisting the Council with delivering network connectivity for the Cambridge Half...

Changes to Google Workspace accounts from March

23 February 2023

15 February 2023 We are preparing to delete UIS managed Google Workspace accounts for users that have left the University to maintain system performance and security and reclaim file space ahead of Google introducing file space quotas. When a user leaves the University, their account is flagged as cancelled in Lookup and...

Wireless Service maintenance in March and April 2023

21 February 2023

We’ll be carrying out essential maintenance on the University Wireless Service in March and April 2023 to pave the way for its continued growth. Three phases of work in March and April 1. Tuesday 21 March, 8:00 to 9:00 You might experience interruptions to the UniOfCam-IoT service during the maintenance period. You might...