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IT Help and Support

University Information Services
 

UIS hosting service

The UIS Hosting Service allows institutions to have their servers hosted in a UIS-managed data centre environment. Several sites are available with a range of facilities to suit your requirements.
 

Amazon Web Services

Amazon Web Services (AWS) are available to University Institutions wishing to adopt cloud-based infrastructure. This is a chargeable service provided under a UIS framework agreement.

 

Get Amazon Web Services in our cloud research platform and manage them using RONIN

Our cloud research platform gives you flexible cloud infrastructure. Manage your resources using RONIN.
 

Google Cloud for University members

Google Cloud service is available for all members of the University. Invoice-based billing is available for University institutions, while individuals can make use of the unbilled project provision.

 

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Latest news

Your University GoogleDrive: 20GB quota limit from December 2022

19 January 2022

Google is replacing its G Suite for Education model licensing model in October 2022. As a result, there will be a new limit of 20GB on personal GoogleDrive spaces provided with G Suite@Cambridge accounts. If your GoogleDrive usage exceeds 20GB after 1 December 2022, your University account GoogleDrive will become read-only until your usage is brought below 20GB.

Moodle offline for upgrade during 06:00–12:00 on Tuesday 11 January

10 January 2022

Moodle will be unavailable from 06:00 to 12:00 on Tuesday 11 January while we upgrade it to version 3.9. During the upgrade, you won’t be able to view or upload sessions on Panopto because access is managed via your Moodle login. Assessment Moodle, ICE Moodle and Clinical School Moodle users will be unaffected. An outline...

HEAT authentication method changing to Azure on 13 January

7 January 2022

We're changing the authentication method for the IT service management system, HEAT, to Microsoft Azure on Thursday 13 January 2022. What is changing? You should continue to use the same URL for accessing HEAT: https://uniofcam.saasiteu.com. However, the 'Sign in' screen you'll be directed to will look slightly different,...