skip to content
 

FAQ V22

EndNote on the MCS runs from a central server and not from the local hard drive. This means that certain files which are necessary for correct functionality are not in standard places and it is necessary to run a setup script to impose the correct location settings. This can only happen when EndNote is initially started by clicking on the program icon in the Start menu (once you have done this the settings will remain valid for the rest of your login session). If you attempt to start EndNote in any other way; either by clicking a library or by selecting "Go to EndNote" from Word's Tools menu; this setup script will not be called and EndNote will fail with a variety of error messages.

To use EndNote with MS Word, first run EndNote once. Then quit from EndNote and open your Word document. Click "Go to EndNote" to link the two programs and add references from your library to the document.

If you do not close EndNote before using the "Go to EndNote" command you may end up with a situation where two copies of EndNote are attempting to run simultaneously and they will crash.

EndNote on the MCS must always be initiated by using the Start menu when you first login. We recommend that you also use this method when working on a personal machine as it is less likely to lead to crashing and strange states.

The Computing Service runs a course on basic use of EndNote each term (see Endnote for Bibliographies courses). If you need further help, or if you can't attend the course and would like a copy of the course workbook, email .

 

Last updated: June 2014

UIS Service Desk

Phone padded  Service status line: (01223 7)67999
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

UIS bITe-size bulletin

A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

Sign up >

Latest news

UDN border router upgrades and IPS config changes coming in July

24 June 2022

What's happening The primary router connecting the University Data Network (UDN) to Janet will be replaced with new equipment on Tuesday, 12 July from 07:30. If we encounter problems that can’t be resolved by 08:30, we will back out the replacement and revert to the previous router. In this scenario, we will try again on...

University GoogleDrive: 20GB quota limit deferred until December 2023

20 June 2022

Google is replacing its G Suite for Education model licensing model in October 2022. As a result, there will be a new limit of 20GB on personal GoogleDrive spaces provided with G Suite@Cambridge accounts. If your GoogleDrive usage exceeds 20GB after 1 December 2023, your University account GoogleDrive will become read-only until your usage is brought below 20GB.

Streaming Media Service (SMS): please reserve for business critical uploads only

20 June 2022

Monday 20 June: We are aware that some parts of the SMS have been disrupted in recent weeks. This is due to some hardware elements reaching end of life, difficulties in obtaining replacement parts and physical limits on the current platform's storage capacity. A replacement platform is being prepared and will be launched...