skip to content

IT Help and Support

University Information Services
 

7 June 2024
 

The Microsoft Authenticator app will show you more information when you are using multi-factor authentication (MFA) to log in with your University account from 1 August 2024.
 

What is changing?

The process of confirming your identity with the Microsoft Authenticator app on your mobile device will stay the same. However, when you open the app, the notification will now show:

  • which application or service the login request is coming from
  • a map indicating the approximate location where it is being accessed (this is based on the IP address of the system, rather than the physical location of the person).  

 

 

This information should help you to spot illegitimate login requests. You should report any IT security incidents to your local IT staff, or the UIS Service Desk, as soon as you notice them.
 

Need help?

Read more about multi-factor authentication and IT security incident reporting

If you have any queries, contact the UIS Service Desk.

Latest news

PoP switches: scheduled firmware updates, 16–27 Sept

29 August 2024

UIS will be applying firmware updates to all point-of-presence (PoP) switches before the start of Michaelmas Term 2024. There will be 10 to 15 minutes downtime at 03:00 on the day of the upgrade.

DMARC records for MMDs not pointed to UIS M365 tenancy

30 July 2024

This message is for IT staff who manage an email system using a domain under the cam.ac.uk domain that doesn’t point to the University’s Microsoft365 tenancy. Temporary flag limiting DMARC application to some mail domains As part of our work to tighten SPF/DMARC records for the cam.ac.uk domain, UIS has added a temporary...

UIS VPN and Managed VPN service certificate update

16 July 2024

The UIS VPN and Managed VPN service will standardise on automated SSL certificate replacements starting on 4 August. Some Linux users may need to take action.