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IT Help and Support

University Information Services
 

7 June 2024
 

The Microsoft Authenticator app will show you more information when you are using multi-factor authentication (MFA) to log in with your University account from 1 August 2024.
 

What is changing?

The process of confirming your identity with the Microsoft Authenticator app on your mobile device will stay the same. However, when you open the app, the notification will now show:

  • which application or service the login request is coming from
  • a map indicating the approximate location where it is being accessed (this is based on the IP address of the system, rather than the physical location of the person).  

 

 

This information should help you to spot illegitimate login requests. You should report any IT security incidents to your local IT staff, or the UIS Service Desk, as soon as you notice them.
 

Need help?

Read more about multi-factor authentication and IT security incident reporting

If you have any queries, contact the UIS Service Desk.

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