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Technical guides

The technical guides found in this area provide supplemental reference material on a variety of topics relating to specific aspects of UIS network services.

This content is specifically written for specialist IT staff and is not aimed at the casual reader.

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If you have any enquiries regarding UIS network services, or other University network topics, please send an email to:

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Delays in email delivery between PPSW and Exchange Online tenancies

Jan 22, 2020

Several institutions reported to us that messages to their Exchange Online tenancies were being blocked following routine maintenance to the central email switch (PPSW) on Monday 20 January. We believe we've discovered the cause and implemented a workaround that has cleared the backlog and will prevent this from happening again.

Phone system maintenance on Saturday 1 February

Jan 16, 2020

We're planning to update the University phone system on Saturday 1 February. Desk phones may reboot several times during this process, but there should be no effect on calls.

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