skip to content
 

The information in an email's header is invaluable when trying to investigate phishing and malware scams, so it is important that you include all this information when you report suspicious emails to the UIS Service Desk.

If you have not configured Alpine/Pine to show full headers before:

  1. From the main menu click Select setup.
  2. Choose config; you will have a lot of options to choose.
  3. Go to the feature list and turn on enable-full-header-cmd (pressing Return will do it).
    If it is already selected (i.e. there is a cross by the item), do nothing.
  4. Exit Setup.

You have now configured Alpine/Pine to show you full headers whenever you need them.

To show full headers in an individual message:

  1. Select the message in the usual way
  2. Type H

If you want to turn off full headers for this message, press H again.

If you need to look at full headers another time you will just need to press H when the message is displayed.

If you want to forward a message with full headers you will be asked whether to include the headers as an attachment. You should answer No to this.

Phone padded  Service status line: (01223 7)67999
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

UIS bITe-size bulletin

A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

Sign up >

Latest news

Your University GoogleDrive: 20GB quota limit from December 2022

19 January 2022

Google is replacing its G Suite for Education model licensing model in October 2022. As a result, there will be a new limit of 20GB on personal GoogleDrive spaces provided with G Suite@Cambridge accounts. If your GoogleDrive usage exceeds 20GB after 1 December 2022, your University account GoogleDrive will become read-only until your usage is brought below 20GB.

Moodle offline for upgrade during 06:00–12:00 on Tuesday 11 January

10 January 2022

Moodle will be unavailable from 06:00 to 12:00 on Tuesday 11 January while we upgrade it to version 3.9. During the upgrade, you won’t be able to view or upload sessions on Panopto because access is managed via your Moodle login. Assessment Moodle, ICE Moodle and Clinical School Moodle users will be unaffected. An outline...

HEAT authentication method changing to Azure on 13 January

7 January 2022

We're changing the authentication method for the IT service management system, HEAT, to Microsoft Azure on Thursday 13 January 2022. What is changing? You should continue to use the same URL for accessing HEAT: https://uniofcam.saasiteu.com. However, the 'Sign in' screen you'll be directed to will look slightly different,...