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IT Help and Support

University Information Services
 

DS-Print managed print service

 

The University's managed print service, known as DS-Print, is a centralised system for managing print, copy and scan usage across the collegiate University.

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Printroom

 

The Printroom serves the reprographic needs of the University Information Services and provides the same service for other departments, colleges, and members and visitors of the University.

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Graphic design and illustration

 

Philip Ball is available for consultation and production of presentation infographics, diagrams and highly detailed illustration material for international press and publication.

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Graduation Photography archive and PandIS

 

PandIS closed permanently on 30 September 2017. For all photographic enquiries for graduations up to July 2017, please contact graduation-photo-archive@uis.cam.ac.uk. For large format printing or illustration, please contact printroom@uis.cam.ac.uk.

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UIS Service Desk

Phone padded  Service status line: (01223 7)67999
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Website  Read major IT incident reports

UIS bITe-size bulletin

A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

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Latest news

DS-Print: Resolved - difficulties purchasing Common Balance credit

22 November 2022

The problem affecting users topping up their Common Balance for DS-Print using eCredit has been fixed by our external payment provider. Affected users should now be able to add credit to their account and no longer receive an error message after submitting their credit/debit card details.

Exchange Online first contact safety tip enabled

18 November 2022

We enabled a feature in Exchange Online on 11 November to help prevent phishing attacks. A ‘first contact’ safety tip is displayed when you receive an email from someone you don’t usually receive messages from. The tip displays the sender's full email address for a visual verification and a ‘Learn why’ link to a ‘protect...

UIS support data networking and managed services for institute’s sustainable retrofit 

16 November 2022

The Cambridge Institute for Sustainability Leadership has moved from their old offices that were spread around the city into the recently refurbished Entopia Building. The move puts all the Cambridge-based CISL staff and partners under one roof for the first time in the institute’s history. The Entopia Building is also...