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IT Help and Support

University Information Services
 

DS-Print managed print service

 

The University's managed print service, known as DS-Print, is a centralised system for managing print, copy and scan usage across the collegiate University.

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Printroom

 

The Printroom serves the reprographic needs of the University Information Services and provides the same service for other departments, colleges, and members and visitors of the University.

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Graphic design and illustration

 

Philip Ball is available for consultation and production of presentation infographics, diagrams and highly detailed illustration material for international press and publication.

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Graduation Photography archive and PandIS

 

PandIS closed permanently on 30 September 2017. For all photographic enquiries for graduations up to July 2017, please contact graduation-photo-archive@uis.cam.ac.uk. For large format printing or illustration, please contact printroom@uis.cam.ac.uk.

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UIS Service Desk

Phone padded  Service status line: (01223 7)67999
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

UIS bITe-size bulletin

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Latest news

Jackdaw upgrade on Monday 18 July – other systems will not get updated user data

5 July 2022

Jackdaw, the University’s user information database, will be taken offline between 09:00 and 18:00 on Monday 18 July. Systems taking data from Jackdaw will not receive updates while the upgrade is happening.

Apps Anywhere (Citrix) virtual desktop service closing in September

29 June 2022

As part of our review of managed desktop provision, UIS has decided not to continue providing its Citrix-based 'Apps Anywhere' virtual desktop service. The University’s needs have changed significantly since we purchased Citrix licences 3 years ago. Widespread adoption of laptops and collaboration tools such as Microsoft...

UDN border router upgrades and IPS config changes coming in July

24 June 2022

What's happening The primary router connecting the University Data Network (UDN) to Janet will be replaced with new equipment on Tuesday, 12 July from 07:30. If we encounter problems that can’t be resolved by 08:30, we will back out the replacement and revert to the previous router. In this scenario, we will try again on...