skip to content

IT Help and Support

University Information Services
 

Buying Apple Devices

The University of Cambridge is part of the National Higher Education Agreement which offers pricing discounts and includes a 3 year warranty on the purchase of Apple computers and iOS devices (1 year standard Apple warranty then the Reseller's own warranty for the remainder of the warranty term).

Purchases can be made under the National HE Agreement by current Staff and Students of the University as well by Institutions.

For further information on how to access these discounts click on the relevant link below or on the navigation bar to the left.

Staff/Student purchases

Institutional purchases

 

If you require any more information, please email .

UIS Service Desk

Phone padded  Service status line: (01223 7)67999
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

UIS bITe-size bulletin

A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.

Sign up >

Latest news

Jackdaw upgrade on Monday 18 July – other systems will not get updated user data

5 July 2022

Jackdaw, the University’s user information database, will be taken offline between 09:00 and 18:00 on Monday 18 July. Systems taking data from Jackdaw will not receive updates while the upgrade is happening.

Apps Anywhere (Citrix) virtual desktop service closing in September

29 June 2022

As part of our review of managed desktop provision, UIS has decided not to continue providing its Citrix-based 'Apps Anywhere' virtual desktop service. The University’s needs have changed significantly since we purchased Citrix licences 3 years ago. Widespread adoption of laptops and collaboration tools such as Microsoft...

UDN border router upgrades and IPS config changes coming in July

24 June 2022

What's happening The primary router connecting the University Data Network (UDN) to Janet will be replaced with new equipment on Tuesday, 12 July from 07:30. If we encounter problems that can’t be resolved by 08:30, we will back out the replacement and revert to the previous router. In this scenario, we will try again on...