A range of software services and general applications are federated to local IT support officers.
IT Help and Support
A range of software services and general applications are federated to local IT support officers.
MFA support team Self-service portal
servicedesk@uis.cam.ac.uk
01223 332999
Service status line: (01223 7)67999 Sign up for SMS/email status alerts Read major IT incident reports
A regular newsletter aimed at the University's IT community, highlighting service and project news from UIS.
Lecture capture (Panopto) public video sharing options to be disabled
5 August 2021
We are disabling the public video sharing options in Panopto, the University’s online platform for lecture capture and educational videos, to protect the University from unintended additional costs. No videos will be lost as a result of this change, but you will need to download any videos that you wish to continue to...
Turnitin maintenance: Saturday 14 August 16:00–18:00
4 August 2021
Turnitin will be undergoing essential maintenance on Saturday 14 August during 16:00–18:00 BST. Please be aware that submissions or grading for Turnitin Assignments in Moodle will not be possible during this time. We therefore advise that submission deadlines are set outside this maintenance window. Follow @TurnitinStatus...
Easier way for Departments and NSIs to get ‘bolt-on’ Office 365 licences for staff
4 August 2021
It will be quicker, easier, and cheaper to for Departments to get bolt-on product licences to add to individual users’ Office 365 licences from 1 October 2021. The new process will apply to individual licences for products such as Visio, Project and PowerBI that are not included under the Microsoft EES Agreement. UIS will...
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