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Leaving Cambridge

Information about what happens to your UIS user accounts when you leave the University.

Dealing with email when you leave Cambridge

When you leave Cambridge (student or staff) your Computing Service accounts (except Raven) will be cancelled, as described in the pages on Staff leaving the University and Students leaving the University. This includes your Hermes mail account and your @cam mail address.

Dealing with email when you leave Cambridge - Read More…

What happens to your Raven account after you leave Cambridge

When staff, students and academic visitors leave the University, their Raven account will be automatically transformed into a 'Raven for Life' account, which they can use to access a limited set of services after they have left Cambridge.

What happens to your Raven account after you leave Cambridge - Read More…

What happens to my University Microsoft account when I leave Cambridge?

As your time to leave Cambridge approaches, you will need to make alternative arrangements for the data stored in your University of Cambridge Microsoft account – this includes Office 365 apps, OneDrive filestore and your Exchange Online email account (if you use Exchange Online instead of Hermes)...

What happens to my University Microsoft account when I leave Cambridge? - Read More…

Students leaving the University

Exact dates for the cancellation of student accounts will be published on the UIS News Service and notified by email to all those concerned. The information below gives the general timetable, and some other advice on what to do before you leave.

Students leaving the University - Read More…

Staff leaving the University

University computing accounts are normally cancelled shortly after UIS becomes aware that staff have left Cambridge. Your Raven account is retained, however, giving you continued access to the University Lookup Directory so you can update your contact details.

Staff leaving the University - Read More…

Getting help


UIS Service Desk
General support queries

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UAS Service Desk
Administrative staff queries

  Phone padded  (01223 3) 32999

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Disruption to University websites expected today

Apr 18, 2019

There will be some brief disruption to University websites, including www.cam.ac.uk, today while we carry out essential maintenance. Apologies for any inconvenience caused.

All University members will get automatic access to Google G Suite@Cambridge on 2 May

Apr 18, 2019

UIS is enrolling all members of the University in our Google G Suite account, known as G Suite@Cambridge, on 2 May.

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