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IT Help and Support

University Information Services
 

Wifi coverage around the University

The Wireless Service provides wifi coverage in all departments and many Colleges and outdoor locations throughout the University and city centre. You can see full details of where wifi is available.

We support the following wifi networks:

 

Staff and students

eduroam: our recommended wifi network

Set this up once and stay connected to the network around Cambridge. You can also pick up wifi in thousands of locations around the world.

Connect to eduroam

 

UniOfCam: for staff or students who haven’t set up eduroam

You can use this network when you’re setting up your eduroam account. You can login with your CRSid and University account password (formerly Raven).

 

UniOfCam-IoT: for personal devices that cannot connect to eduroam

You can connect personal devices that cannot log in via eduroam to UniOfCam-IoT. This includes:

  • media streaming devices like Apple TV
  • virtual assistants such as Amazon Alexa
  • smart speakers like Amazon Echo or Google Home
  • equipment such as printers

Connect to the UniOfCam-IoT

 

Guests

UniOfCam-Guest: for guests to self-register

You can register for a wireless connection through UniOfCam-Guest using an email address or social media accounts.

Connect to UniofCam-Guest

 

UniOfCam: for staff to give short-term guests wifi access 

If you need to provide wireless access to a visitor to the University, this is the service to use if they do not have an eduroam account. IT Staff in your institution can also issue bulk tickets for larger numbers of visitors. For example, if your institution is holding a conference.

Connect to UniOfCam with temporary tickets

 

IT Staff

You can find technical information on setting up and maintaining wireless networks.

Read technical information about wireless networks

 

Manage your network access tokens

A network access token is a combination of username and password that you can use to connect to the eduroam wifi network or the UIS Virtual Private Network. University staff and students can create new tokens and manage their existing tokens via the UIS network access tokens website.

Find out more about managing network access tokens

 

Get help

If you're having problems connecting to any of the wifi networks, please look through our troubleshooting tips or contact the Service Desk: servicedesk@uis.cam.ac.uk