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IT Help and Support

University Information Services

Before you begin, make sure you are in a location where the eduroam wireless network is available.

How to set up eduroam on a Windows PC or laptop

You must be using Windows 10 and 11 to connect to eduroam. You can have a look at Microsoft's support website for information about to check your version of Windows

  1. Make sure your laptop or PC is online. You need to connect via UniOfCam-Guest or a wired connection.

  2. Create a new network access token for your laptop or PC device. You need to create a separate token for each of your devices. Use a meaningful username such as You will need to include the '+' symbol when you create your username and use lower case. Keep the window with the new network access token open as you will need this when you are asked to enter a username and password.

    Create a new network access token on the Networks Access Token website.

  3. Download the eduroam Configuration Assistant Tool (CAT). When it asks for a username and password, you need to enter the network access username and password that you created in the previous step. Your username should be in the format, for example, Some browsers can add extra spaces when you copy and paste so if your password isn't working, try typing it instead. 

    Download the eduroam CAT for Windows 10 and 11



  4. You need to confirm that the security certificate is valid. Check that the value listed on the security warning message for ‘Thumbprint (sha1)’ matches 026103C0 D836C9EF 0187F294 34759EC3 062E28DA. Select ‘Yes’. The eduroam CAT will then set the configuration automatically.



  5. You should now be connected to eduroam. To make sure your device doesn't connect to UniOfCam-Guest instead of eduroam:

    1. Go to the Start menu by selecting the Windows icon at the bottom of the screen.

    2. Select 'Settings' then 'Network & internet' tab and choose 'WiFi'.

    3. Select 'Manage known networks'.

    4. Select 'UniOfCam-Guest' and then 'Forget' to delete it.


Get help

If you're still unable to connect, please look through our troubleshooting guide or contact the Service Desk: