Connect to eduroam wifi on macOS

These instructions are for setting up eduroam on macOS. You must be running Monterey (12), Ventura (13) or Sonoma (14) because older versions aren't receiving security updates anymore.

Follow the relevant instructions for macOS Monterey or macOS Ventura or Sonoma. You can check which version of macOS your machine is running by selecting the Apple menu  (the apple icon) in the upper-left corner of your screen and choose 'About This Mac'. The window that opens includes the macOS name followed by its version number.

Before you begin, make sure you are in a location where the eduroam wireless network is available.

Set up eduroam on macOS Monterey

1. Make sure your Mac PC or laptop is online. You can connect via UniOfCam-Guest or a wired connection.

2. Create a new network access token for your mac or laptop. You need to create a separate token for each of your devices. Use a meaningful username such as CRSid+laptop@cam.ac.uk. You will need to include the '+' symbol when you create your username and use lower case. Keep the window with the new network access token open as you will need this when you are asked to enter a username and password later.

   Create a new network access token on the Networks Access Token website.

3. Download this eduroam profile. You will need to enter your @cam.ac.uk email address and University account password (formerly Raven) to download this file from the website

4. Open 'System Preferences'.

5. Select 'Profiles'.

6. Choose 'eduroam' and select 'Install'.

   install_profile.png

   

7. Verify the profile and select 'Continue'.

   install_prompt.png

   

    

8. Enter the new network token username and password you created in step 2. Your username should be in the format CRSid+device@cam.ac.uk, for example, abc123+myworkpc@cam.ac.uk. Some browsers can add extra spaces when you copy and paste so if your password isn't working, try typing it instead.

   Select 'Install'. 

    

   mac_eduroam_settings_screenshot.png

   

    

    

9. Authenticate via TouchID or password

10. Choose the 'Network preferences' pane.

11. Select 'Wi-Fi' and then 'Advanced' in the bottom right corner.

12. Drag eduroam to the top of the list and select 'OK'.

    preferred_networks_list.png

    

13. Select 'Apply' and close 'System Preferences'.

Set up eduroam on macOS Ventura and Sonoma
 

1. Make sure your Mac PC or laptop is online. You can connect via UniOfCam-Guest or a wired connection.

2. Create a new network access token for your mac or laptop. You need to create a separate token for each of your devices. Use a meaningful username such as <crsid>+laptop@cam.ac.uk. You will need to include the '+' symbol when you create your username and use lower case. Keep the window with the new network access token open as you will need this when you are asked to enter a username and password later.

   Create a new network access token on the Networks Access Token website.

3. Download this eduroam profile. You will need to enter your @cam.ac.uk email address and University account password (formerly Raven) to download this file from the website

4. Open 'System Settings'.

5. Select 'Privacy & Security' and then 'Profiles'.

   venture_eduroam_step_1.png

   

6. Select 'eduroam' in the 'Downloaded Profiles' list.

    

   venture_eduroam_step_2.png

   

    

7. Select 'Install'.

8. Select 'Continue' when prompted. You can select 'Show Details' before selecting 'Continue', if you want to view the details.

9. Enter the new network token username and password you created in step 2. Your username should be in the format CRSid+device@cam.ac.uk, for example, abc123+myworkpc@cam.ac.uk. Some browsers can add extra spaces when you copy and paste so if your password isn't working, try typing it instead.

   Select 'Install'. 

    

   venture_eduroam_step_3.png

   

10. Authenticate via TouchID or the password you use to log into your Mac.

11. Your Mac should join eduroam automatically. To confirm this, select 'Wi-Fi' in 'System Settings' and check the network list. Confirm that eduroam has Connected status. 

     

    venture_eduroam_step_4.png

    

     

12. Finally, you need to remove the UniOfCam-Guest network to ensure you always connect to eduroam. While in 'Wi-Fi' and 'System Settings', scroll down and select 'Advanced'. Select the 3 dots next to UniofCam-Guest. Choose 'Remove From List', then select 'Remove' to confirm.

     

    Remove-network-macos.jpg

    

Get help

If you're still unable to connect, please look through our troubleshooting guide or contact the Service Desk: servicedesk@uis.cam.ac.uk