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IT Help and Support

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The UIS Network Installation Team provide a complete, bespoke network installation service for the Collegiate University. All local area network infrastructure requirements are covered including ducting, Cat6/6a, fibre optics and cabinets.

Features and benefits 

We can provide expert help, advice, surveys and designs. We can also undertake the physical installation work on any IT project.

We work in close collaboration with the GBN, Network Systems and UIS Wireless teams, bringing together a complete joined-up service.

We can offer:

  • Civil engineering, underground duct network solutions.
  • Fibre optic cabling installation and maintenance.
  • Structured cabling installation and maintenance.
  • Wi-Fi network installation.
  • Network implementations.
  • LAN consulting and design.
  • CCTV installation and maintenance.
  • Access Control installation and maintenance.
  • Server room cleanups.

How much does it cost? 

Quotes for network installation projects are available on request.

How do I get this service? 

In the first instance please email the team at: 

UIS Service Desk

Phone padded  Service status line: (01223 7)67999
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

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Latest news

Streaming Media Service: transcoding temporarily suspended

26 September 2022

We have temporarily suspended the transcoding of media uploaded to the Streaming Media Service (SMS) while we undertake some remedial work. Please do not try to upload new media to the SMS at this time. Transcoding of media already uploaded to the SMS will continue once the work is complete. This work does not affect...

Beware phishing activity during the national mourning period

14 September 2022

The National Cyber Security Centre has warned us about a potential increase in phishing emails and other scams during the period of national mourning. While the NCSC has not yet seen extensive evidence of this, as ever you should be aware it is a possibility and be attentive to emails, text messages and other...

University Card System offline Thursday 15 September during upgrade

14 September 2022

Schedule The switchover to the new Card system is due to take place tomorrow. The Card system will be offline on Thursday while we make the changeover although we will notify you if it is completed earlier. Please do not make changes to the legacy system after 5pm today (Wednesday) as we cannot guarantee they will be...