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IT Help and Support

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The UIS Network Installation Team provide a complete, bespoke network installation service for the Collegiate University. All local area network infrastructure requirements are covered including ducting, Cat6/6a, fibre optics and cabinets.

Features and benefits 

We can provide expert help, advice, surveys and designs. We can also undertake the physical installation work on any IT project.

We work in close collaboration with the GBN, Network Systems and UIS Wireless teams, bringing together a complete joined-up service.

We can offer:

  • Civil engineering, underground duct network solutions.
  • Fibre optic cabling installation and maintenance.
  • Structured cabling installation and maintenance.
  • Wi-Fi network installation.
  • Network implementations.
  • LAN consulting and design.
  • CCTV installation and maintenance.
  • Access Control installation and maintenance.
  • Server room cleanups.

How much does it cost? 

Quotes for network installation projects are available on request.

How do I get this service? 

In the first instance please email the team at: 

UIS Service Desk

UIS Service Status

Phone padded  Service status line: (01223 7)67999
Website  Sign up for SMS/email status alerts
Website  Read major IT incident reports

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Latest news

Changes to the way you log in to Qualtrics from 28 June

18 June 2021

In order to improve security, the way you log in to your Qualtrics account is changing on 28 June . When you log in, use your username with the format crsid@cam.ac.uk , and your Raven password. If your current Qualtrics username is not in the format crsid@cam.ac.uk , please let us know and we can guide you through the...

University Wireless Service essential maintenance schedule June–July 2021

18 June 2021

The University Wireless Service will be undergoing essential maintenance during June and July. Tuesday 29 June The Wireless Service RADIUS servers will migrate to new servers between 08:00 and 09:00. The change should be seamless, but services supplied by University Wireless, and institutional-proxied connections should be...

Obsolete media formats will be removed from the Streaming Media Service on 24 June

17 June 2021

We need to delete old, unsupported media files from the University’s Streaming Media Service (SMS) because the system is approaching its maximum storage capacity. The original high-quality ‘master’ copies will be retained. Deleting old files will allow adequate space for users to add new uploads and ensure the service continues to run smoothly.